Our team of soft services colleagues are true front-line workers, ensuring that patients and hospitals receive the support they need – when they need it most. They are at the heart of the meaningful and vital work we do alongside the NHS.
Working in a Hospital can be challenging at times – however with our supportive and friendly team around you, you’ll not only meet those challenges but have a truly rewarding career that supports your work/life balance – meaning you can have the satisfaction of knowing you have made a difference.
Our Teams and Roles
Working as a part of one of our soft services teams you will find yourself in one of our three service areas.
Regardless of which one of our teams you join and which hospital you are based at you’ll find skilled and caring teammates who deliver meaningful and vital work.
Our teams come from a variety of backgrounds and work all over the country – but what unites them is a shared goal to make a difference to patients and each other.
Why work for Serco
A place you can make a difference
If you’re looking for a way to help people when they need it most then look no further. Working within soft services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the care they need 24/7.
A place for you
It takes a diverse team to support a hospital and we’re big on internal progression. So whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.
A place you can count on
Hospitals are busy places and your role will see you interact with NHS staff, patients, and of course your supportive team. You will be a vital part of the hospital.