Our teams and roles

As part of SCAS you will find yourself working as part of a team in one of our four service areas

From older people, people with physical and learning disabilities, people with mental health problems, or those with a terminal illness – our focus is on what matters to the citizen, understanding their potential within their communities and striving to connect them to what matters most.

So regardless of which of our teams you join you’ll find highly skilled and proficient teammates, who deliver on their promises and provide innovative solutions. 

Early Intervention Service

This team is a first - and an ongoing -point of contact for many service users. They carry out the initial assessment, providing realistic preventative advice and information to resolve needs or identifying the need for home visits or targeted intervention. They’ll also order equipment and check back with users to ensure the support they received is fit for purpose. 

Targeted Intervention Service

Complex cases or those that require a further assessment are referred to this team. Using functional or reablement assessments, they will identify the right solutions in collaboration with the service user so a joint decision can be reached about what is right for them. They’ll work creatively with people to find alternatives to traditional care services, connecting them with our Occupational Therapists or, when needed, to safeguarding teams or other social services. 

Housing Solutions

This is where many of our Occupational Therapists are based. Undertaking specialist on-site assessments, they provide specialist equipment and adaptions solutions both pre and post installation. They offer advice and instruction in the safe use of equipment and on aspects of lifestyle in order to maximise opportunities for independent living.

Brokerage Solutions

Our Brokerage Solutions is a commissioning team that is responsible for procuring safe and quality services from contracted providers, ensuring that service-users needs are going to be met in line with our team assessments. 
 

Our roles

Regardless of the role you join us in, we always hold high ambitions and expectations for staff development – aiming to provide you opportunities to enhance your skills, maintain industry qualifications and CPD, and ultimately progress. 

Occupational Therapist

As a newly qualified or experienced Occupational Therapist you’ll partner with our colleagues in Hertfordshire County Council, NHS and local housing authorities to provide recommendations for adult care.  You’ll assess people in their own homes, prepare written reports of the assessment, identify needs, plan, agree outcomes and take action to implement interventions. 

This will include advising on major and minor adaptations to housing and offering advice and instruction in the safe use of equipment. In short – you’ll be leading on the solutions that support service users to lead independent lives.

What you need to do the job

Naturally you’ll need to be a trained occupational therapist - so whether you’re newly qualified or already have post qualification experience, if you are registered with the College of Occupational Therapists and HCPC then we want to hear from you. 

As you’ll be visiting the homes of service users you’ll also need to be mobile, and hold a driving licence that enables you to drive in the UK. 

Career Development

There are clear progression and mentoring schemes in place which help provide opportunity to progress to Senior or Advanced Practitioner roles. We encourage you to take students and mentor unqualified staff, providing support and learning to others whilst developing your learning and experience. There are training opportunities to refresh and expand your knowledge. Some of the courses include single handed care training, safeguarding, moving and handling, mental capacity, and plans and drawings for housing adaptation.  
 

Occupational Therapist – Advanced Practitioner

As an Advanced Practitioner you’ll use your previously gained Occupational Therapy experience to lead a team of Community Care Officers, Trusted Assessor and Occupational Therapists in the delivery of excellent care services. Its your expertise that will allow you to develop their skills and be a point of escalation for complex cases and complaints. You’ll also work closely with Deputy Managers on the allocation and use of resources, and maintain effective working relationships with colleagues, local networks and agencies, and service users and their carers.

What you need to do the job

The thing that set our Advanced Practitioners aside from our  other Occupational Therapists is not just their undoubted experience in this area of care – but also the capability to support the development of practice, procedures and policy and the professional development of the team they lead. So as well as being a qualified Occupational Therapist with HCPC Registration, you’re able to manage and lead people, and can provide effective practice supervision in addition to performance management and appraisals.

Career Development

Alongside providing opportunities to add and maintain Continuous Professional Development activities, you’ll be to gain accreditation for Management qualifications specifically in People Management.
 

Deputy Manager – Occupational Therapy

As a Deputy Team Manager your key focus will be to support the development of practice, procedures and policy, and the professional development of the team you lead. With overall accountability for the Occupational Therapy practice undertaken by your team, you’ll provide expert information, advice, and guidance in complex situations, delivering positive outcomes using a strengths-based approach in relation to service user housing needs.

What you need to do the job

You’ll need to be a qualified Occupational Therapist with the level of experience, skill, compassion and imagination needed to help us to continue to develop our workforce and care provision.  You will be mentoring, educating, and supporting staff as part of a forward-thinking management team - managerial experience is not essential though as we can provide training and support for the right person.  

Career Development

Alongside providing opportunities to add and maintain Continuous Professional Development activities, you’ll be to gain accreditation for Management qualifications specifically in People Management.
 

Deputy Manager – Targeted Intervention Service

Within the Targeted Intervention Service, you’ll support the delivery of Adult Social Care alongside the HCC Adult Care Services Department, including all Adult Care Services Strategy, Policy and Procedures strategies. Leading and developing your team, you’ll focus on balancing self-funded and self-directed care against customer wishes for advocacy or facilitation, ensuring we’re compliant with the Care Act of 2014 at all times. 

What you need to do the role

You’ll need to be a registered Social Care professional with the level of experience, skill, compassion and imagination needed to help us to continue to develop our workforce and care provision.  You will be mentoring, educating, and supporting staff as part of a forward-thinking management team - managerial experience is not essential though as we can provide training and support for the right person.  

Career Development

Alongside providing opportunities to add and maintain Continuous Professional Development activities, you’ll be to gain accreditation for Management qualifications specifically in People Management.
 

Community Care Officer

As one of our Community Care Officers, you’ll be one of the first ports of call for those seeking social care. Managing a range of cases, you’ll undertake an initial assessment to gather facts and information from service users, either on the phone or face-to-face. Upon completion, you’ll refer them onto specialists within the team or create an enablement care package that meets the support they require. This could include adjustments such as minor adaptations to the home or arranging for support from friends, families or professionals.

Ultimately your aim will be to ensure that - where possible – the care receiver can remain independent and connected with their communities.

What you’ll need to do the role:

Our Community Care Officers come from a number of backgrounds - but what unites them is that they’re empathetic, caring, compassionate and professional people with a drive to help others. As you’ll be dealing with a variety of people in a service-led environment, you’ll ideally have experience of working in customer-services or social care, with the ability to build rapport with others in order to gather important information. You’ll also need to be a natural self-organiser and comfortable working directly with people and their families in areas that involve skilled and complex work.

Career Development

For Community Care Officers there is extensive internal and external training opportunities including mentored Functional Assessment Training

Service Delivery Manager

Service Delivery Managers are the ones who help to knit our services together within one of the teams within SCAS – either Housing & Occupational Therapy or Social Care Access.

You’ll drive the development of practice, procedures, and policy - and focus on the professional development of the team you lead, which could include Social Workers, Occupational Therapists, Nurses and Community Care Officers. Throughout it all you’ll make sure that all work meets the standards that the Council, business, and service users need. 

What you need to do the job

You’ll not only be a qualified Social Worker or Occupational Therapist but also an experienced manger with a proven track record of delivering an excellent service. You’ll be the one that others can turn to for guidance when it comes to social care legislation, strategies, and guidance – a creative problem solver with the leadership and communication skills you’d expect. 

Career Development

Managers will be given multiple opportunities to develop their CPD and meet their Social Work England (SWE) accreditation annually  
 

Service Finder - Brokerage

As a Service Finder you’ll work creatively with staff in Adult Care Services, our suppliers, and voluntary organisations to put in place the services that individuals need, as identified by our team. You’ll build up the knowledge and partnerships we need to help people, all while ensuring we’re providing cost effective solutions, managing supply and demand, and monitoring the services received. 

What you need to do the role

In this role you’ll bring together your Social Care experience along with your organisational skills and coolness under pressure. You’ll be dealing with third party suppliers and our wider team, so you’ll naturally need excellent communication and relationship building skills. You’ll also need to be a creative thinker and someone who has the nous to be business efficient.