Zahir had never thought about a career in a prison with Serco, until a colleague at the fast-food restaurant where he was working recommended it to him.
He decided to find out more and quickly realised that as a Prison Officer he’d be able to earn good money, in a secure job, that offered a much wider choice of careers and career direction than he’d ever realised.
Despite being initially unsure about whether his skills would be right for the job, Zahir found that the experience he’d gained as a fast-food Shift Manager was useful for a career as a Prison Officer too.
Things like being able to work under pressure, work through peaks and troughs, manage performance and people, listen to staff and deliver on promises.
Since joining Zahir’s had training, support and the opportunity to progress from Prison Officer into the role of Custodial Operation Manager. He’s currently in a seconded role as Assistant Director of Reducing Reoffending.