If you would like to pursue a career as a PECS Prisoner Custody Officer you will go through the following recruitment and training journey.
The initial recruitment process, which includes application, online tests, courtesy call and assessment day will only take approximately 4 weeks. If successful you will be required to go through strict security and vetting checks which will allow you to work in this secure environment. The checks are conducted via the Home Office and can take up to 6 weeks to provide the outcome of your application.
Once you have successfully obtained your security and vetting clearance you will then start your employment with Serco. During the first 5.5 weeks of your employment you will go through an Initial Training Course which will equip you with the knowledge and skills required for this role, before you go into your operational position.
The overall process normally takes approximately 18-20 weeks.
1. Online Assessment and Telephone Briefing Call
Your application will be reviewed by one of our Talent Specialists. If you meet the criteria as set out in the advert you will be invited to complete online assessment which includes a Numerical Reasoning Test and Situational Judgement Questionnaire.
If you pass the online assessment you will be invited to book yourself in to one of our assessment days using our self-scheduling system. once you are booked in, we will arrange a short briefing call to ask a few final questions and make sure you are completely ready for your assessment day.
2. Assessment Day
The assessment day will usually take about 3 - 4 hours. During this time, you will get a chance to meet the management team from the establishment and find out more about the prison and the role of a Prison Custody Officer. The assessments will include an interview, observation test, group exercise and more.
There will also be time for you to complete your security and vetting forms which will be used to obtain your clearance.
3. Training Centre
Once you have passed the selection and vetting process, you will attend a 5.5-week Initial Training Course (ITC) at one of our training centres, and you will be required to have 100% attendance. The ITC will provide high quality training where you will complete a qualification in first aid and mental health first aid and undergo Control and Restraint training. You will also shadow experienced PCO’s on shift to give you a real taste of life on the job.