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Being a Prisoner Custody Officer is not always easy but it is rewarding

Our job is to provide Court custody and transportation services, this means collecting detained persons from prisons or police stations and transporting them safely and securely to Courts for trial.

Once in Court we are responsible for every aspect of their care throughout the day until it is time for return to custody or release. Daily tasks will includes;

  • Accompanying defendants in court
  • Searching property or people.
  • Ensuring food and drink is available.
  • Completing paperwork and entering core data on to our computer systems.

It’s not easy being trusted with the safety and security of someone about to receive a sentence from the courts. Every detained person reacts differently and you will see a full range of emotions from; apathy, anger, remorse or trauma. For the person being detained it can be one of the most stressful situations they will ever encounter, but for you it’s an everyday part of your job.

This job demands the best, and our officers come from very diverse backgrounds. But what they will have in common is they are totally trustworthy and utterly impartial. They all have strength of character and strong communication skills. They are patient, honest and fully committed. This role will require you to be vigilant with good observations skills and the ability to follow processes and procedures to the letter. But most of all you will have a strong team ethic- as nobody does this job alone.

You will possess excellent written and verbal communication skills, to be able to achieve a minimum of Level 2 Key Skills English and Maths (GCSE, NVQ or equivalent).

What we can offer you:

Your career will start with Prisoner Escort and Custody Services (PECS) where you will undergo a five week Initial Training Course(ITC). This course will provide high quality training which includes: first aid, control and restraint and the skills necessary to be a highly influential Prisoner Custody Officer.

We can offer you a competitive salary as well as a holiday entitlement of 20 days plus bank holidays, up to 6% contributory Pension Scheme, Life Assurance and access to childcare vouchers. Alongside Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships. 

Specific Requirements:

This role will require you to work 35 hours per week covering shifts Monday- Saturday. You must be willing to be flexible with your shift patterns as there may be occasions when finish times are unpredictable.

This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office, and satisfactory employment references.

Due to the nature of this role it is desirable for you to hold a Full UK Driving Licence. Those officers placed at a vehicle base must have a full UK Driving Licence, and;C1 and D1 licence holders can attract an additional allowance.

About the Prisoner Escorting contact:

The PECS contract makes a critical contribution to the Criminal Justice System by providing all court custody and escorting services across four regions and seven areas of England. The provision of the PECS contract is to ensure the safe and secure transport of detained persons between courts and custodial establishments.

The contract is likely to transport approximately 250,000 persons each year.