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What you can expect from us

Make a difference every day

No two days are the same as a Prisoner Custody Officer. You'll work with a wide variety of people in lots of different locations and environments. And whilst you're ensuring the safety of those around you we'll be providing you with the accredited training and development you'll need to be successful, along with a competitive salary and benfits package. 

Benefits

We can offer you a competitive salary as well as a holiday entitlement of 20 days annual leave rising to 25 after 7 years’ service plus Bank Holidays, up to 6% contributory Pension Scheme, Life Assurance as well as continuous training & development opportunities. You'll have access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts. There are also a range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more. As well as a fantastic culture and supportive team you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. 

Hours and Shifts

Courts 

This role will require you to work 35 hours per week covering shifts Monday- Friday with rostered Saturday shifts. 

Vehicle Base 

This role will require you to work 40 hours per week covering shifts Monday- Friday with rostered Saturday shifts. You must be willing to be flexible with your shift patterns as there may be occasions when finish times are unpredictable. 

You will receive a 12-week rota in advance, this may include rostered Saturdays and bank holiday however we do not work Sundays or overnights.

Training

Once you have passed the selection and vetting process, you will attend a 5.5-week Initial Training Course (ITC) at one of our training centres, and you will be required to have 100% attendance. The ITC will provide high quality training where you will complete a qualification in first aid and mental health first aid and undergo Control and Restraint training. You will also shadow experienced PCO’s on shift to give you a real taste of life on the job.

Security Clearance

This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.