Serco’s Citizen Services ProServ team works to support and deliver exciting, innovative and transformational projects to a range of government clients.

Our scope is broad - from rolling out mobile tablet devices to fire stations, transforming the delivery of services with our contact centres, delivering innovative IT solutions that support local clients, and automating our own business processes to improve speed, efficiency, and quality.

Every project and programme is different, and with it the challenges, stakeholders and the technology involved. Which is what makes ProServ so varied and rewarding.