The Recruitment Process
Once you have seen a role that you are interested in, and have applied, a member of our People Operations team will be in touch on next steps.
As part of the interview process, you will be asked to provide Right to Work documentation which proves you are eligible to work in the UK. This includes a valid passport or birth certificate together with a valid permit or visa, if applicable, which shows your right to live and remain in the UK. More information on this can be found at Right to work checks: an employer's guide - GOV.UK (www.gov.uk)
You will be required to show this documentation during your interview, and if successful, will be asked to present a hard copy on site ahead of your first shift.
Within the first 30 days of starting with SWS, you will also be required to complete the Serco Essentials mandatory training. This should take no more than an hour.
As part of your onboarding process you will be sent a link to download mywork , through which you will be able to complete the onboarding and registration process, view your rota, view payslips, manage planned absence and view future opportunities.
mywork is the employee portal that is used by all SWS employees to register, manage your profile, rota, planned leave, and future opportunities.
Frequently asked questions
How do I register with SWS?
In order to register with SWS you will need to apply for a vacant role and the People Operations Team will be in touch with next steps.
What experience do I need to have?
Our flexible workforce is made up of a diverse group of individuals. It is more important for you to have the right people skills including excellent verbal and written communication, ability to exercise authority as well as maintaining your integrity and professionalism in a variety of challenging situations.
Will I have to work shifts?
The service that we provide operates 7 days a week. Within that, you will be rotated to work a shift pattern of 4 days on, followed by 4 days off.
You will receive a 4-week rota in advance which may include rostered Saturdays, Sundays and bank holiday. However, we do not work night shifts.
How will I prove my right to work?
You will need to have a valid passport or birth certificate together with a valid permit or visa, if applicable, which shows your right to live and remain in the UK.
Will I have the opportunity to develop my career?
Absolutely! Serco is a global business and works across several market sectors (Justice, Health, Immigration, Defence, Transport and Citizen Services). Current roles will be advertised within the mywork employee portal.
Will I be required to wear a uniform?
Yes. More detail of which will be given at offer stage.