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Manchester-based JD Williams today confirmed that it had reached the decision to outsource a further proportion of its contact centre operation in the city.
Serco welcomes the very positive report on HMP Kilmarnock by Her Majesty's Inspectorate of Prisons for Scotland (HMIPS) that was published on 7 October 2014. The comprehensive inspection of HMP Kilmarnock took place between 14 and 19 July 2014.
With the opening of the State rehabilitation service today (3 October 2014) as part of the phase one opening, Serco is proud to be part of the team that has welcomed the first 100 patients to Fiona Stanley Hospital, where we deliver 26 non-clinical services.
Hassockfield Secure Training Centre (STC), which is managed and operated by Serco, has achieved another good inspection report with several excellent ratings. The report, published last week, followed an unannounced inspection in early July by Ofsted, Care Quality Commission and Her Majesty Inspector of Prisons
RESTON, VIRGINIA - September 9, 2014 - Serco Inc., a provider of professional, technology, and management services, today announced the award of a contract to support the United States Navy Reserve Psychological Health Outreach Program (PHOP). This contract is valued at $14.3 million over a five-year performance period. Serco has supported this program since its inception in 2008.
Serco Group plc (Serco), the international service company, provides an update on the procurement process for onshore immigration detention services in Australia.
Serco Inc., a provider of professional, technology, and management services to the Federal government, announced today that the U.S. Navy has awarded the Company a Consolidated Afloat Networks and Enterprise Services (CANES) indefinite delivery/indefinite quantity (IDIQ) contract. The contract has a ceiling value of $2.5 billion over an eight-year period of performance.
Serco Inc., a provider of professional, technology, and management services, announced the Company has been awarded a new single-award indefinite delivery, indefinite quantity (IDIQ) contract to provide installation support for Close-In Weapons Systems (CIWS) on U.S. Navy, U.S. Army and U.S. Coast Guard vessels. This contract has a one-year base period plus two option years, with a ceiling value of $31 million.
First half in line with revised expectations; net debt substantially reduced; management team strengthened.
Serco Group plc (Serco), the international service company, is pleased to announce the appointment of Angus Cockburn as Group Chief Financial Officer as from the end of October 2014, at which point he will join the Serco Group plc Board.
Serco Group plc (Serco), the international service company, announces that with effect from 1 September 2014 the role of Senior Independent Director will be transferred from Malcolm Wyman, Chairman of the Audit Committee, to Mike Clasper.
Serco is pleased to announce the appointment of Liz Benison as the new Chief Executive Officer for its UK & Europe, Local & Regional Government division, which in 2013 had revenues of over £900m and employed over 14,000 people.
Serco has secured a new contract to continue providing information and communications technology (ICT) services to the European Medicines Agency (EMA), a decentralised agency of the European Union, located in London.
Serco Inc., a provider of professional, technology, and management services, announced the Company has been awarded a contract by the U.S. Navy's Space and Naval Warfare Command (SPAWAR) System Center Atlantic (SSC-LANT) division to provide support and maintenance on Mine-Resistant Ambush Protected (MRAP) vehicles
Serco, the international service company, announced today that its global services division has been recognised as a Star Performer and a Leader by leading global research and advisory firm, Everest Group in its Contact Center Outsourcing (CCO) - Service Provider Landscape with PEAK MatrixT Assessment 2014 report.
Serco Inc., a provider of professional, technology, and management services, announced the Company has been awarded a re-compete contract to support the Navy Expeditionary Medical Support Command (NEMSCOM) and its Deployable Medical Systems.
Serco is pleased to announce the appointment of David Eveleigh as Group General Counsel and Company Secretary. David will join Serco on 17 November 2014, at which point he will join the Group's Executive Committee. In the new role David will be the senior lawyer within the business, responsible for the legal affairs of the Group.
Serco is pleased to announce the appointment of Kevin Craven as the new Chief Executive Officer for its UK Central Government division, which in 2013 had revenues of £1.6bn and employs over 23,000 people. Kevin will join Serco on September 1, 2014 and will be a member of the Group's Executive Committee.
Serco has scooped top honours at this year's Digital Experience Awards highlighting their innovative, flexible and outcome driven approach to customer service.
Serco Inc., a provider of professional, technology, and management services, announced the Company has been awarded a position on the U.S. General Services Administration's (GSA) One Acquisition Solution for Integrated Services (OASIS), the industry's largest Indefinite Delivery Indefinite Quantity (ID/IQ) contract for government-wide professional services.