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Serco, the international service company, has signed a contract for the provision of facilities management consultancy services and FM operational oversight for the Abu Dhabi National Oil Company's (ADNOC) new corporate headquarters building on the Corniche in Abu Dhabi.
Ten individual short-listed nominations and three "podium" finishes were the highlights of a strong showing by Serco at the CCMA (Call Centre Management Association) awards ceremony on 15 May 2014.
Moirai Capital Investments has appointed Serco to manage and operate the Wet 'n' Wild waterpark in North Shields, Tyne and Wear.
Serco has signed a three-year, £26m contract with Qatar's Ministry of Defence to deliver Staff College training for the Qatar Armed Forces (QAF) in its capital Doha.
Further to the announcement of 28 April 2014 regarding an update on performance, Serco Group plc (Serco) is issuing the following Interim Management Statement (IMS) covering its performance from 1 January 2014 to date.
Andrew Jenner, Group Chief Financial Officer of Serco since 2002, has formally advised the Group of his intention to step down from the Board and as CFO once there is a successor.
Serco Group plc (Serco), the international service company, is currently due to announce an Interim Management Statement (IMS) alongside its Annual General Meeting on 8 May 2014. In preparation for this IMS, and the arrival of Rupert Soames as Group Chief Executive on 1 May 2014, Serco is reviewing its performance so far this year, which has been more challenging than expected.
A far-reaching quality management programme that puts customers at the very heart of service delivery has secured a top industry award and is now expected to set new standards in operational excellence within the Contact Centre industry.
A Serco-run hospital is meeting all essential quality and safety standards, according to a health watchdog.
Serco, together with its Swedish joint venture (JV) partner Strömma Tourism & Maritime, today begins operating one of Stockholm harbour's key ferry services on behalf of Stockholm County Council and public ferry company, Waxholms Ångfartygs AB (WÅAB).
Serco, the international services company, today announces that its Australia business has extended its Traffic Camera Services contract in the state of Victoria for a further three years, with a total contract value of AUD$90m (approximately £50m).
Serco, the international services company, has secured a four year contract extension worth £20 million with the London Borough of Enfield for the provision of ICT services and related delivery programmes. This new agreement has the potential to include additional projects in areas of transformation and innovation, extending the strategic partnership until the end of September 2019.
Serco has been re-awarded the contract to collect and transport water quality samples on behalf of Northern Ireland Water (NI Water). The five-year contract, which starts on 1 July 2014, is worth over £5m with an option for two single year extensions.
Serco Group plc (Serco), the international service company, is pleased to announce that Rupert Soames OBE, will now join the company as Group Chief Executive on 1 May 2014, rather than 1 June as previously announced.
Serco has signed an extension to its existing contract to manage the National Physical Laboratory (NPL) on behalf of the UK's Department for Business, Innovation & Skills (BIS) for a period of up to 12 months from 1 April 2014.
Serco Group plc, the international service company, together with its 50:50 joint venture partner AbelIio, has signed a 22-month interim franchise agreement to continue operating the Northern Rail franchise on behalf of the UK Department for Transport (DfT) until February 2016. Serco's share of total revenue from operating the service over the 22-month franchise is estimated at £520m.
New relationships and new commercial models are essential says Serco and Ember's latest whitepaper.
Serco, the international service company, today announces that it has signed a contract with Sharjah Civil Aviation Department to continue to provide air navigation services at Sharjah International Airport. Serco will also be responsible for training Emirati Nationals to become qualified air traffic controllers (ATC) and ATC assistants. The three-year contract is valued at £7m.
Serco's International Fire Training Centre (IFTC), one of the world's leading fire training centres, has welcomed its first-ever group of French airport firefighters after gaining approval from the French civil aviation authority, the Directorate General for Civil Aviation (DGAC), to carry out refresher training.
Serco, the international service company, is delighted to confirm that it has signed a new contract to provide a range of business process and contact centre services for Lincolnshire County Council, delivering savings of more than £14m over five years.