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Serco has confirmed its commitment to the UK and international healthcare markets following a comprehensive review of its strategy in early 2013. The global healthcare market is a key strategic market for Serco following recent wins and operational start-ups in the UK, the US, Middle East and Australia.
Cancer patients and their carers will receive specialist support closer to home thanks to a scheme that takes care out of hospitals and into the community.
VoiceSage, the company that enables automated real-time customer conversations, has revealed the extent of consumer impatience and intolerance when it comes to customer service, and the cost to brands if they fail to meet escalating demands. The revelations are published in a new white paper, The 'Now' Generation & the Customer Communications Gap - the result of a collaboration with international service company Serco.
Serco has won the "Technology Implementation of the year 2013" at the Aviation Business Awards (ABA) for the implementation of the tower simulator at Dubai Airport, also known as TOSIM-1.
An employee from Serco's Welfare Services business based in Birmingham city centre is encouraging colleagues and their families to become potential lifesavers by registering as stem cell / bone marrow donors on behalf of Delete Blood Cancer UK.
Serco has won a three-year extension to its hotel services contract with Plymouth Hospitals NHS Trust. The extension is worth £42 million and means that the contract will now continue until September 2019
A man who used to be homeless is one of the latest graduates of The Prince's Trust Get into Health programme, which was first piloted by Serco.
Martin Wakenell, 25, from Norwich lost his father when he was just 16. Life at home was difficult and he often felt he had no-one to talk to about his problems. This had an impact on his grades and he left school with just two qualifications. Difficulties at home left him homeless, surviving on tins of cold beans.
Serco Group plc (Serco), the international service company, has completed the sale of its London streets maintenance and UK transport technology business to Cubic Corporation for an enterprise value of £43.5m. The transaction is in line with Serco's proactive portfolio management involving an ongoing assessment of operations against their fit to our strategy.
Serco and Cardiff Aviation have teamed up to provide surface finish services to commercial and public sector organisations in the aerospace, engineering and automotive sectors from a new facility at St Athan, Cardiff Airport Enterprise Park, South Wales.
The new Bangor Aurora Aquatic & Leisure complex in Northern Ireland was officially opened by HRH Princess Anne earlier this year as part of a visit that was one of several engagements for Princess Anne in Northern Ireland.
Serco Inc., a provider of professional, technology, and management services, announced today that the Company has been awarded a new contract to deliver fleet management and maintenance services to the City of Colorado Springs and Colorado Springs Utilities. The contract has a five year base period valued at $35 million.
Serco, together with the UK's Leisure Trusts, has raised over £53,000 for Marie Curie Cancer Care this year by providing the use of swimming pools to support the annual Swimathon event. For the past ten years, Serco and the Leisure Trusts on behalf of which it acts as the Managing Agent, has supported the Swimathon event by providing the use of swimming pools across the country. This year, the use of 20 pools helped to recruit 670 swimmers for the event raising a total of £53,813.54 for Marie Curie Cancer.
Serco Group plc (Serco), the international service company, notes the announcement today by the Ministry of Justice (MoJ) that, for operational reasons, the South Yorkshire group of prisons will remain under public sector management. We understand that the urgent need for change at these prisons means that the typical six-month period of mobilisation and transition to the private sector would not be in the best operational interest of the prisons.
Serco is once again sponsoring the prestigious Community Civic Awards this year in an attempt to find the local community hero of Welwyn Hatfield.
Serco today announces a change to its senior leadership. For the last four months Serco has been working hard to refresh its relationship with central government in the UK. As a result, Serco and Jeremy Stafford, Chief Executive of UK & Europe, have concluded that a change in the senior leadership of our UK & Europe Division would accelerate and consolidate that process.
Suffolk patients are happy with the quality of treatment they are receiving at the county's four community hospitals, with everyone using the service willing to recommend it to others.
Serco Group plc (Serco), the international service company, today issues its Interim Management Statement on the Group's performance from 30 June 2013 to date. This also covers the anticipated 2013 outturn relative to expectations, an early 2014 outlook, a summary of contract awards in the period, and an update on the UK Government contract audits and reviews together with the associated one-off costs to date.
Smaller and medium-sized contract wins are fundamental to Serco's growth and value creation; in addition to larger wins, this release updates on a broad selection of recent contract awards.
Serco, the international service company, announced today that its Customer Contact Centre Outsourcing (CCO) business has been positioned as a 'Leader' by leading global services research and advisory firm, Everest Group, in its recent report, Contact Center Outsourcing (CCO) - Service Provider Landscape with PEAK MatrixT Assessment 2013.
To mark Remembrance Sunday, seven members of Serco staff from HMP Lowdham Grange walked along the 33 mile canal path from Grantham to Nottingham last weekend, with two more colleagues joining them for the final fourteen miles, in aid of the Royal British Legion. The weather fortunately held out for the dedicated walkers who fought through the mud and passed hissing swans to finally complete the walk at Trent Bridge.