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Community Testing

As part of the Government’s ongoing drive to reduce transmission of Covid-19 and lessen its prevalence, Community Testing is enabling potentially asymptomatic people to receive rapid testing (also known as Lateral Flow Testing).

Delivering Community Testing Together

We recognise the need for a rapid and effective solution to achieve testing for your local community. We understand the challenges that come with setting-up, mobilising and operating targeted testing sites – including the need to deploy qualified and experienced personnel complying with DHSC guidelines and the Clinical Standard Operating Procedure. We also understand the pressures that a delay in local management of infections and testing can bring. That is why our local authority partners trust us to deliver their community testing programmes and to do so successfully.


How can we support you?

Using our existing expertise, scale and proven capability in Community and PCR Testing, we can deliver a service for you which:

  • Allows you to successfully secure the necessary funding for your Authority
  • Rapidly establishes community-based sites according to the requirements defined in your Community Testing Strategy
  • Provide suitably skilled and experienced staff
  • Operate high quality facilities in a secure environment.

We can quickly mobilise new Community Testing programmes, as well as improve existing programmes being directly delivered by local authorities.  


Why Serco?

Citizen services; it’s what we do as trusted public sector specialists. We can immediately start to mobilise test centres and establish a community testing service in your area to meet the DHSC’s aim of local recovery.

We are here to provide the advice and management needed to give you a ‘turnkey’ targeted testing solution in your area. Our broad experience in delivering testing operations and providing soft and hard facilities management in 16 hospitals will be of great benefit. We will optimise your Community Testing operation.


We are your trusted partner with the lowest risk solution.


Quote from Andrew Shnuriwsky on our safe and secure targeted testing programme

Targeted testing success at the University of Plymouth

The Government recognised sending students home for Christmas posed a great risk to aiding the spread of the virus. Community Testing was made available at short notice to test thousands of students prior to their return home. Given the time frame, the University acknowledged an experienced partner was required to facilitate the testing. Thanks to the speed of our mobilisation and agile delivery of testing, asymptomatic students were able to be tested, identified, and informed ensuring the safety of their families.

Taking action

Recognising the need to move at pace, we initially met with the client on Monday 23rd November to discuss and agree the scope of support required. We swiftly reviewed and considered the challenges that needed to be met and provided a proposal on 25th November to the university, who simultaneously, had identified a suitable indoor location.

By Friday 27th November, we were ready to complete a site visit and identify the team requirements. 3 days later, team training including site familiarisation took place, followed closely by the first test, delivered just 8 days after the initial meeting.

The NHS Clinical Governance team visited the site during the initial operation and confirmed they were content with all the testing procedures in operation.

Our agile and rapid response to the university’s requirements facilitated thousands of students being able to return home for Christmas. 

As testimony to the success of our joint working with the university, Serco returned in January 2021 to reset the operation, and has been re-testing students on their arrival for the new term.

We can quickly mobilise new Community Testing programmes, as well as improve existing programmes being directly delivered by local authorities.  

"Serco set up a Community Testing service for the University of Plymouth at very short notice to test our staff and students. The service provided was of a very high standard. The team were professional and responsive from start to finish. We have asked them to work with us again in the New Year.”

Kirstie Spencer CFIOSH,
Head of Health, Safety, EDI and Training
University of Plymouth


8 test stations operating from 8am to 8pm

Taking just 8 days from initial discussion to commencing live testing

Created capacity for 672 tests a day

Serco test station plan created capacity for 672 tests / day*

*Based on the university’s requirement

For more information and to discuss this opportunity further please provide your contact details.