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Inspiring Families

New employment programme launched to support families in North and East London*

Inspiring Families

Are you unemployed and concerned about one or more of the following:

  • Your health, or that of your partner or children?

  • Your children’s school attendance?

  • Your children needing or currently on a Child Protection Plan?

  • Domestic violence and abuse?

  • Crime or anti-social behaviour in your family?

The Inspiring Families programme could be your ticket to a better future. This new initiative is designed to help you improve your personal and family circumstances and get back into work.

Benefits include:

  • Your own Personal Adviser

  • Support with family issues

  • Motivation and confidence building

  • Access to vacancies

  • Job search support

  • Job application support

  • CV and interview preparation

  • Better off in work calculations

  • Signposting to local services

*We cover:

Haringey, Hackney, Enfield, Waltham Forest, Redbridge, Tower Hamlets, Newham, Greenwich, Barking & Dagenham and Havering

If you live in Central and West London G4S will be able to support, for the remaining London Boroughs please contact REED.

I’m up for it; what do I do next?

Contact us today on employment@serco.com for a confidential chat about joining the Inspiring Families programme and let us guide you through your next journey.

This programme is funded by the European Union through the European Social Fund.


About the programme

Inspiring Families aims to support individuals facing multiple and complex family issues to move into sustained employment.

Serco’s Employment, Skills & Enterprise business delivers this programme in North and East London on behalf of the Department for Work and Pensions (DWP), through a network of expert providers, 56% of which are charities.

These local providers will help individuals become job ready through support with job searches, applications and interviews, as well as personal coaching to build motivation and confidence - all while taking into account personal and family circumstances. 

The three-year programme, which is funded by the European Social Fund, is delivered in close collaboration with the Local Authorities, the Department for Communities and Local Government, and other local services in Haringey, Hackney, Enfield, Waltham Forest, Redbridge, Tower Hamlets, Newham, Greenwich, Barking & Dagenham and Havering.

Serco has also partnered with two national charities to help customers requiring specialist support. The Centre for Mental Health provides mental health support and the Prison Advice and Care Trust (PACT) offers tailored advice for ex-offenders.

A further partnership with the University of Warwick will see the university carry out research to help Serco continually improve the programme. 

Individuals living in North and East London can contact Serco on employment@serco.com for more details and to find out if they are eligible for support through the Inspiring Families programme.