The NHS has many priorities laid out by the Government, Departments of Health NHS England, CCGs, NHS Improvement and other bodies. What is clear and consistent are the objectives; sustainable finances, efficiency, quality, health and wellbeing of staff and patients. Serco aligns to those objectives and works hard to deliver excellent services across the facilities management portfolio.
We partner with the NHS and global world-class healthcare companies to deliver patient-centered solutions that address the challenge of declining health budgets, in the face of rising public demand and increasingly complex health needs.
The healthcare sector is under unprecedented pressure. We deliver integrated facilities management services that improve the patient experience during treatment, which can significantly enhance the chances of a successful recovery. This, in turn, benefits the health service, both reputationally and financially.
We do this by supporting a positive environment for patients, their families and those looking after them. We facilitate easy access to care, faster recovery for patients, an efficient hospital discharge process, and quicker bed turnaround while reducing the chance of infection and avoiding relapse, extended stay or readmission.
Serco brings experience and best practice from our global healthcare business, as well as learnings and innovations from other market sectors, to provide the most economically viable and professional service delivery.