Inmates arrive at Australia’s largest and most advanced correctional centre
Featuring a world-class intelligent design purpose-built for rehabilitation, safety and security, Clarence Correctional Centre sets a new standard in reducing reoffending.
Located in Northern New South Wales, this state-of-the-art facility can accommodate up to 1700 male and female inmates across three unique centres.
Serco Asia Pacific CEO, Mark Irwin said Serco is proud to partner with the News South Wales (NSW) Government to deliver this ground-breaking project for the Clarence Valley.
“Serco’s two decades of experience as a prison operator has influenced the design of this facility, which will ensure outcomes of reducing reoffending are met in a safe and secure environment,” Mr Irwin said.
The centre’s operator-led design supports Serco’s proven accommodation pathway model, enabling inmates to progress from cell units to dormitory-style accommodation and self-care cottages as they advance through rehabilitation and education programs.
“Our Responsible Inmate Model promotes respect, encourages positive behaviours and allows inmates to learn and take responsibility for managing their own circumstances. This model is reﬂected in the Centre’s innovative design and our tailored programs.”
Challenged to make the facility the most advanced and effective in Australia, Serco together with our partners designed, procured and installed a network of intelligent security, asset monitoring and environmental systems.
“There are more than 1800 surveillance cameras with smart location monitoring across the centre. Other innovations such as x-ray body scanners, biometrics and iris scanning technology, drone surveillance, a specially trained emergency response team and an advanced, fully integrated Security Management System, the first of its kind in New South Wales, ensure that inmates, our staff, visitors and the community are kept safe at all times.”
Serco is also leading the way with innovations that will reduce the centre’s impact on the environment.
“An intelligently designed sustainable facility, the centre features the world’s first sensor-less daylight harvesting technology, a zero waste to landfill solution and a circular economy model, delivering operational cost savings and reducing carbon emissions.”
Purpose-built to reduce reoffending, the facility features commercial grade kitchen, industry and vocational areas, educational facilities, specialist healthcare services, multi-faith facilities, indoor and outdoor activity spaces.
“It was important to Serco that this facility would be part of and benefit the local community, which is why we have partnered with local community organisations and Indigenous groups to help deliver programs and services to support inmate rehabilitation.
“We’re working with local industry partners and education providers to ensure our programs provide inmates with the skills and qualifications needed to gain employment on release. Wherever possible, supplies required to operate the prison are procured locally, and many of our staff are Clarence Valley locals.”
The first inmates arrived early July with more groups arriving during the preceding weeks as the centre ramps up its capacity.