Serco’s Justice business celebrates National Apprenticeship Week

February 8 to 14, 2021 saw the thousands of employers around the UK celebrate National Apprenticeship Week (NAW).

NAW aims to shine a light on the amazing work being done by employers and apprentices across the country and to encourage more people to apply for an apprenticeship as another route to employment.

Serco, being an employer of around 30,000 people across the UK, took part in the celebrations and highlighted the opportunities provided to people through their own apprenticeship programmes.

Serco’s Justice business, which currently has 92 people enrolled onto apprenticeship schemes played a full role pl in the week, highlighting the great work provided by apprentices across the business and we have highlighted a few of them here.  

Kiersten is an Administrator at HMP Ashfield. She’s 23 years old and has worked there for five years. In 2018, she completed the Level 2 Business Admin apprenticeship and this year she is following that up by doing her Level 3 Business Administration apprenticeship.

When asked about the highlights of being an apprentice, Kirsten said:

“I am able to expand on my current knowledge and skills set. I have also learnt things that I would never have learnt if it wasn’t for the apprenticeship.”

Toby started an apprenticeship after deciding he wanted to go into Marketing & Communications.

He then explained his reason in becoming an apprentice as part of his career change:

“I wanted to take an apprenticeship after making a career change. Originally, I was an outdoor sports instructor and had little or no exposure to an office environment.”

“My logic was that If I started at the bottom as an apprentice and studied the industry I wanted to go into (Marketing and Communications), it would be easier to get a position compared to applying for a non-apprenticeship role, where more experience would be expected. I’ve always been a big fan of apprenticeships as I am a very hands-on learner. It wasn’t long before I realised that taking this apprenticeship was one of the best decisions of my life.”

Another apprentice at Serco Justice is Emma, who is part of HMP Ashfield’s Interventions Department.

The department runs Offending Behaviour Programmes for men who have been convicted of a sexual offence. “As part of my role I take minutes at the reviews held at the end of programmes and these minutes can be evidenced at their Parole. I also ensure all documents are stored securely and importantly make sure that I have all updated documents for each prisoner to allow the clinical team to make decisions regarding the prisoners next steps.”

When Emma was asked where she hoped her apprenticeship would take her, she said:

“I am looking forward to completing my Level 3 and believe this will allow me to have great job opportunities in the future.”