Contacting HMP Thameside

Key contacts and information on visiting and contacting a prisoner.

Getting to HMP Thameside

HMP Thameside
Griffin Manorway
Thamesmead
London
SE28 0FJ

Tel: 020 8317 9777

 

Concerned about a prisoner?

If you are concerned about the safety, health or wellbeing of a prisoner, please contact us in the following ways:

Email: TSI-FACT@Serco.com

Safer Custody hotline voicemail box: 020 8317 5593 or

Email: TSI-SaferCustody@Serco.com

Please be aware these three accounts are only accessed at irregular intervals between the hours of 08:30 – 17:00 Monday to Friday

Out of hours and weekends or for urgent issues please contact our main telephone number: 020 8317 9777. This will allow you to be diverted to the most suitable area to manage your query.