Official visits via video

To arrange an official video visit:

• email: [email protected] 

Official video visit times:

• Monday to Friday - 08:45, 09:45, 10:45, 14:15 and 15:15

Face to face official visits

To arrange a face-to-face official visit:

• Email: [email protected] 

Official face to face visit times:

• Monday -1st session 09:00 - 10:00, cut off time 09:45. 2nd session 10:30 - 11:30, cut off time 11:15
• Tuesday to - Friday 09:00 - 10:00, cut off time 09:45

For all video conferencing requests please email [email protected]
 

If you require information regarding a prisoner, please contact the HMP Thameside Custody team at [email protected]

Please note: Custody staff can not confirm nor deny if a prisoner is at HMP Thameside.