As the Americas division of Serco Group, plc, Serco Inc. helps federal, state, and local governments, as well as Canadian government and commercial clients, deliver vital services more efficiently and boost customer satisfaction. Our work spans critical areas of government contracting.

With over 50 years of experience and a global team of 50,000 — including 10,000 professionals across the US and Canada — Serco offers deep domain expertise and proven processes. Our extensive cross-sector and international insights allow us to bring new service innovations and best practices to every project, enhancing the performance of the public services we manage, adhering to FAR guidelines and NIST standards where applicable.

Serco professionals advise, design, integrate, and deliver solutions that transform how clients achieve their missions and improve government efficiency. We tackle complex challenges in defense, citizen services, and transportation, offering specialized expertise in areas like federal IT solutions, cybersecurity for federal agencies, training, and logistics support for DoD. We also navigate crucial contract vehicles such as GSA Schedule and specific IDIQ contracts to best serve our clients.

Clients choose Serco because they trust our expertise to elevate service delivery. We excel at making services run smoother, smarter, and more efficiently, consistently taking them from good to great. We bring fresh ideas and global insights to transform the end-customer experience in a positive and sustainable way, ensuring Section 508 compliance and alignment with relevant NAICS codes.