Serco has operations across the United Arab Emirates and the Kingdom of Saudia Arabia. We are committed to fostering long-term partnerships that support our customers and help them deliver on their visions.
Serco Middle East Strategy
Learn about our Middle East journey, our strategic vision and how we impact a better future through bringing national visions to life.
Where we work
What we do
Fire and Rescue Services
We improve citizen and resident safety through fire and rescue consultancy, training and operations
Asset Management
Our end to end integrated solution can transform the operations and maintenance of your assets to deliver higher levels of performance.
Facilities Management
We maintain and operate businesses, malls and residential communities across the Middle East
Workforce Management
We ensure the right people are in the right place, at the right time and with the right skillset to deliver optimised service excellence to our clients and their customers.
Nationalisation
We understand the importance of the government visions of the countries in which we work and we are dedicated to developing nationals into future leaders.
Customer Experience
We help organisations to design, transform and deliver experiences that make their customers happy
Middle East Perspectives
Thu 21 May, 2026
Why organisations can’t rely on fixed response models in an unpredictable environment
Why organisations can no longer rely on fixed response models in an increasingly unpredictable environment, and how flexible, scalable operational support is becoming critical to resilience, continuity and long-term growth.Read article
Thu 21 May, 2026
Why Managing Agent Services Shouldn’t Be Overlooked by Mixed-Use Developers and Event Organisers
Why managing agents are becoming essential to delivering seamless, world-class experiences across Saudi Arabia’s mega developments and events.Read article
Tue 12 May, 2026
Why resilience planning needs a rethink in today’s risk environment
Resilience and rapid response planning has become a priority for organisations in the Middle East.
Read article
Thu 21 May, 2026
Why organisations can’t rely on fixed response models in an unpredictable environment
Why organisations can no longer rely on fixed response models in an increasingly unpredictable environment, and how flexible, scalable operational support is becoming critical to resilience, continuity and long-term growth.Read article
Thu 21 May, 2026
Why Managing Agent Services Shouldn’t Be Overlooked by Mixed-Use Developers and Event Organisers
Why managing agents are becoming essential to delivering seamless, world-class experiences across Saudi Arabia’s mega developments and events.Read article
Tue 12 May, 2026
Why resilience planning needs a rethink in today’s risk environment
Resilience and rapid response planning has become a priority for organisations in the Middle East.
Read article