In the Middle East, Serco employs more than 4,500 people across four countries including the United Arab Emirates, the Kingdom of Saudi Arabia, Qatar and Iraq. Here we operate in the sectors of Transport, Healthcare, Citizen Services, Defence and Justice and Immigration.
We are Serco
Find out more about Serco in the Middle East and how we help bring national visions to life
Where we work
What we do
Fire and Rescue Services
We improve citizen and resident safety through fire and rescue consultancy, training and operations
Asset Management
Our end to end integrated solution can transform the operations and maintenance of your assets to deliver higher levels of performance.
Facilities Management
We maintain and operate businesses, malls and residential communities across the Middle East
Workforce Management
We ensure the right people are in the right place, at the right time and with the right skillset to deliver optimised service excellence to our clients and their customers.
Nationalisation
We understand the importance of the government visions of the countries in which we work and we are dedicated to developing nationals into future leaders.
Customer Experience
We help organisations to design, transform and deliver experiences that make their customers happy
Middle East Perspectives
Thu 21 Sep, 2023
How the public sector can support the Kingdom's ambitious goals
The Kingdom of Saudi Arabia stands on the precipice of a historic transformation as it sets its sights on becoming a global tourism destination.
With a bold goal of attracting 100 million visitors annually by 2030, Saudi Arabia's tourism ambitions are nothing short of ground-breaking and they have good reason to believe these numbers are possible.
Read article
Tue 08 Aug, 2023
Why and How Private and Public Sector Should Be Skyrocketing Nationals into Space Careers
In recent years, there has been a clear focus on the development of the space sector in Saudi Arabia and the United Arab Emirates (UAE).
The increasing interest between life on Earth and space makes it crucial for the space sector to succeed across the region.
Read article
Tue 25 Jul, 2023
Generative AI – A brilliant trap?
As AI rapidly advances, we find ourselves relying on it for an array of tasks, from generating written content to creating images and videos. While this technology undoubtedly enhances productivity, there's a growing concern that we may be sacrificing the process of genuine learning and critical thinking.Read article
Thu 21 Sep, 2023
How the public sector can support the Kingdom's ambitious goals
The Kingdom of Saudi Arabia stands on the precipice of a historic transformation as it sets its sights on becoming a global tourism destination.
With a bold goal of attracting 100 million visitors annually by 2030, Saudi Arabia's tourism ambitions are nothing short of ground-breaking and they have good reason to believe these numbers are possible.
Read article
Tue 08 Aug, 2023
Why and How Private and Public Sector Should Be Skyrocketing Nationals into Space Careers
In recent years, there has been a clear focus on the development of the space sector in Saudi Arabia and the United Arab Emirates (UAE).
The increasing interest between life on Earth and space makes it crucial for the space sector to succeed across the region.
Read article
Tue 25 Jul, 2023
Generative AI – A brilliant trap?
As AI rapidly advances, we find ourselves relying on it for an array of tasks, from generating written content to creating images and videos. While this technology undoubtedly enhances productivity, there's a growing concern that we may be sacrificing the process of genuine learning and critical thinking.Read article