Welcome to Serco.com. Please review the region selection dropdown just below to get the most relevant content to your region.
David (Dave) J. Dacquino serves as Chairman and Chief Executive Officer of Serco Inc., a leading provider of professional, technology, and management services to every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients.Read more
Mr. Dacquino oversees the $1 billion business with approximately 8,000 employees providing support in the areas of defense, transportation, health, and citizen services. Mr. Dacquino brings to Serco more than 30 years of experience in the defense, aeronautics and technical services industry.
In his previous role at Serco, Mr. Dacquino served as Senior Vice President of the Defense Services business unit and oversaw the Company's work in the areas of ship and shore/base modernization, hardware integration, acquisition and program management, logistics support, and personnel readiness.
Before Serco, Dave served as President and CEO of SkyLink, a leading aviation and logistics service provider with international operations in over 60 countries. Previous roles included: CEO for the North America operations of VT Group, a technology integrator with a strong focus on C4ISR, transportation, logistics and facilities management; Vice President and lead executive of Raytheon Technical Services Company's integrated support solutions division; and an extensive career at Lockheed Martin, where he ultimately held the position of Vice President and General Manager of logistic services and oversaw more than 3,500 personnel at 75 locations worldwide.Read less
Kent Brown has more than 35 years of managerial, technical and government contracting experience. As Vice President of the C5ISR Business Unit, Mr. Brown is responsible for a significant portion of the company’s $275M+ business with Department of Defense, specifically Navy, Air Force, Army and Department of Homeland Security’s U.S. Coast Guard and U.S. Customs and Border Protection.Read more
He leads and oversees the Serco Americas Ship Modernization, Shore/Base Modernization and Hardware Integration Market Segments. Mr. Brown has extensive experience in managing subcontracting requirements and performance, engineering, fabrication, integration and completion of major system installation and modernization efforts for DoD, DHS and Major Ship Repair contractors.
Prior to joining Serco Americas, he served as a General Manager & Department Head for Advanced Communications Systems, Inc. He oversaw all aspects of West Coast operations, including personnel, contractual requirements; subcontracting requirements; budgetary and overhead analysis; hiring, training, and retention of personnel; safety and industrial security; and execution of all assigned tasking. Mr. Brown previously served as a Satellite Communications Program Manager for SAIC ComSystems Division in Vallejo, CA and as a Senior Installation Design Technician for RCA Service Company in San Diego, CA. Kent honorably served in the United States Navy onboard the USS Bagley (FF-1069) and the USS Downes (FF-1070) as an Electronics Technician and as a Naval Instructor for shore-based Satellite Communication Systems at Advanced Electronics School, US Navy, all in San Diego, California.
David Cummins serves as Senior Vice President, Transportation & Infrastructure business unit. He is responsible for managing and growing the Company's work in the Transportation sector, including the areas of Intelligent Transportation Systems (ITS), fleet management, aviation and air traffic control, rail, and parking.Read more
Cummins brings to Serco more than 15 years of experience in the areas of transportation and mobility solutions. Most recently, he served as Senior Vice President of Mobility Solutions for Xerox, where he led the Company's strategic growth initiative to create a service line that integrates public and private providers of transportation. He led numerous innovation projects and has been awarded 11 patents to date.
Previously, Cummins managed the Parking and Justice solutions lines of business at Xerox. Prior to that, he led strategy, sales, marketing, and acquisitions for the Transportation division with operations in over 30 countries. Prior to joining Xerox, David was Director of Operations Planning & Management for the 2002 Salt Lake Olympic organizing committee. And in 2003, he was a recipient of the International Project of the Year Award, presented by the Project Management Institute, for his work during the Winter Olympic Games.
Cummins holds an MBA from the University of Michigan Business School, an MA in International Affairs from the George Washington University, and a BA in Political Science from Messiah College.Read less
Candy Curtin has more than 20 years of HR experience in the government and commercial sector. At Serco, Mrs. Curtin oversees Serco's Compensation, Benefits, HR Compliance, Recruitment, Business Support, and Talent Management.
Mrs. Curtin has been with Serco since the acquisition of RCI in 2005 and joined RCI in 2001. She served in many capacities in the HR department of both companies prior to be named Interim Head of HR in January 2012.Read more
Mrs. Curtin previously served as Head of HR for the State Department Credit Unit, Director Compensation and Benefits for a health care division of Revlon and as an ERISA consultant for a boutique law firm.
She holds a Bachelor of Science degree from Baylor University.Read less
As Vice President of Business Development for Serco, Jack Ginsburg is responsible for company-wide pipeline development, capture, proposal and bidding efforts. Mr. Ginsburg is responsible for leading the Company's cross-selling and identifying opportunities with adjacent customers and in our chosen markets.Read more
Mr. Ginsburg brings to Serco more than 25 years of domestic and international marketing and business development experience in systems integration, program management, business process outsourcing and IT markets. Most recently, he served for three years as Senior Vice President - Global Sales and Corporate Marketing for Daon, a biometric identity management company, and for six years in executive positions at MAXIMUS, a health and human services administrator for governments in the U.S., U.K., Canada and Australia.Read less
As General Counsel, David Goldberg is responsible for Legal, Ethics and Compliance, Internal Audit, Trade Compliance, and Security. He also serves as Corporate Secretary for the Serco Inc. Board of Directors.Read more
Prior to joining Serco, Mr. Goldberg was Chief Counsel at AOL. He began his legal career in private practice, first at Shaw, Pittman, Potts & Trowbridge and later at Robins, Kaplan, Miller & Ciresi.
Mr. Goldberg received his undergraduate degree from the University of Michigan and his law degree from the University of Virginia School of Law.Read less
Alan Hill has more than 25 years of experience in implementing integrated communications campaigns and developing image-branding strategies. As Senior Vice President of Corporate Communications and Government Relations, Mr. Hill manages the company's external and internal relations and executes programs that enhance the company's brand and reputation. He oversees public/media relations, marketing communications, government relations, and employee communications.Read more
Alan Hill has more than 25 years of experience in implementing integrated communications campaigns and developing image-branding strategies. As Senior Vice President of Corporate Communications and Government Relations, Mr. Hill manages the company's external and internal relations and executes programs that enhance the company's brand and reputation. He oversees public/media relations, marketing communications, government relations, and employee communications.
Prior to joining Serco, Mr. Hill served as Vice President of Corporate Communications and Investor Relations at SI International. He developed and executed the company's "Rapid Response, Rapid Deployment" brand identity and established the investor relations department during the company's initial public offering (IPO). Mr. Hill previously was Director of Public Relations for Intermedia Communications, where he served as company spokesman for one of the nation's fastest growing telecommunications companies during its $4 billion merger. Hill also held management positions in public relations and business marketing communications at Bell Atlantic before, during, and after its merger with NYNEX. At Bell Atlantic, he received the "Leadership for Excellence" award and was selected to the company's "Leadership for the Millennium" program. For over 10 years, Mr. Hill worked for U.S. Senator Phil Gramm in various senior-level communications positions, including National Director in the Senate Office, Director at the National Republican Senatorial Committee, and Deputy Campaign Manager. In these roles, he created over 2,200 theme-oriented media events across the country that supported Senator Gramm's key policy initiatives and campaigns.
Mr. Hill holds a bachelor of business administration degree in business management from Texas A&M University.Read less
Sean Mattingly serves as Serco's Chief of Staff, where he is responsible to the CEO for implementing and communicating strategy and executing financial objectives for the North American Division, working with Business Units and Corporate Staff to run monthly operations reviews, assisting with corporate compliance, adherence to Serco Management System, and monitoring risks.Read more
Prior to this role, Mr. Mattingly held other positions at Serco including Vice President, Surface Transportation and Fleet Management, Interim Business Unit lead for Transportation & Infrastructure, Business Development for the Defence Personnel Services BU, and he joined Serco as an Operations Director with P&L responsibilities in 2010.
Before joining Serco, Mr. Mattingly served as an Attack Helicopter Pilot for the United States Marine Corps, and is a graduate of the War College with a Masters in Operational Planning. Sean has multiple combat tours in South West Asia. His final billet was as Chief of Staff for a Headquarters Marine Corps Unit.Read less
As CFO, Gary Shankman leads the corporate finance and accounting functions as well as certain other administrative functions.Read more
Mr. Shankman brings to Serco more than 30 years of government contracting experience. For the past eight years, he was CFO for the Defense Solutions Group at Science Applications International Corporation (SAIC) and oversaw the accounting and finance operations involving $5 billion in annual revenue and 14,000 employees. While at SAIC, he led efforts focused on driving the business including strategic planning, business process transformation, and mergers and acquisitions.
Mr. Shankman began his career with Arthur Andersen where he provided both auditing and consulting services to government contractors, including compliance with the Federal Acquisition Regulation and Cost Accounting Standards. In addition to his consulting background, he has held previous positions as a corporate controller and head of mergers and acquisitions.Read less
Karen Shields oversees Serco's Health Services business unit. The unit is comprised of the company's current CMS program, along with business development initiatives where Serco plans to expand into other areas of Health and Human Services.Read more
Mrs. Shields brings to Serco over 30 years of private and public sector leadership with recent expertise in supporting healthcare. Prior to Serco, she served at the U.S. Department of Health and Human Services (HHS)/Centers for Medicare and Medicaid Services (CMS), where she served as the Deputy Director of the Center for Consumer Information and Insurance Oversight (CCIIO). At CCIIO, she was the executive leader responsible for all business operations and day to day management for implementation of the Affordable Care Act health reforms.
Mrs. Shields also served as the Executive for Operations at CMS, where she led multiple Healthcare Open Enrollment periods as well as oversaw the implementation, design and launch of mission critical systems for the disbursement of over $23 billion in federal payments to the health insurance plans. Other leadership roles she held at CMS included Director of the Consumer Information Insurance Systems Group and Director of the Customer Liaison and Support Services Division. Prior to CMS, she supported the Department of Defense, Treasury and other government agencies while working at Lockheed Martin for nine years.Read less
Andrew Shnuriwsky oversees all Serco operations in Canada with a strong focus on growing the Company's Canadian business in the areas of Citizen Services, Defense, Transportation and HealthRead more
Mr. Shnuriwsky brings more than 23 years of experience in corporate management, business development, and strategic planning to this position. Most recently he served as Head of Infosys Public Services and Infosys Limited in Canada with oversight of operations, business development, customer relationships, and government relations. Prior to Infosys, Andrew was a Senior Associate at Booz & Company.Read less
Dirk Smith oversees Serco's management of Contracts, Procurement, Pricing, Travel and Facilities.Read more
In his Corporate Services role, Mr. Smith works with the Company's business units and provides insight as we continue to focus on contract performance.
Mr. Smith has more than 35 years of experience in the government services sector. Prior to joining Serco, Mr. Smith served as Vice President of Contracts at Resource Consultants, Inc. (RCI). Prior to RCI, he served as Vice President, Contracts at Executive Resource Associates.
Mr. Smith holds a Bachelor of Science in Business Administration, with a major in Finance from Old Dominion University.Read less
As Chief Information Officer, Chris Sullivan leads the corporate Information Technology (IT) department and oversees the strategic direction of Serco's IT systems to support the businessRead more
Mr. Sullivan has over 25 years of experience in the IT arena. Prior to joining Serco, he was CIO of CSC's North American Public Sector. At CSC, he was responsible for the strategic direction, operations, and overall business management of the internal IT environment for a $6 billion business unit with more than 29,000 employees worldwide. Before joining CSC in 2003, Mr. Sullivan held various positions in IT strategy, operations and software development at AT&T, DynCorp, and Network Access Solutions.Read less
As Senior Vice President, Federal Services, Tom Watson oversees operations and leads business development strategies within Serco's Citizen Services and Defense market sectors.Read more
Mr. Watson's business unit provides services in the areas of intelligence, logistics, personnel readiness, acquisition and program management, modelling, simulation and training, business processing, and case management to Defense and Federal Civilian agencies.
Prior to joining Serco, Mr. Watson held the role of Senior Vice President and General Manager of SAIC's Navy and Marine Corps Customer Group which provides mission critical technical and engineering services and products and system integration support and solutions for ship, shore, submarine, vehicle and aviation command, control, communications, computers, intelligence, surveillance, and reconnaissance and weapons systems programs for U.S. Navy and Marine Corps customers.
Before joining SAIC, he worked for RCI (now Serco) providing technical and engineering support for U.S. Navy intelligence systems. Mr. Watson has more than 20 years of experience in providing and leading command, control, communications, computers, and intelligence systems program management, engineering and technical support, hardware and software systems development, production and integration, IT systems, management, and business development efforts. His career also includes six years active duty in the U.S. Navy as an electronics technician.
Mr. Watson earned a master of business administration (MBA) from the University of Maryland, and a bachelor’s degree in information technology from National University.