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Federal Acquisition Office (FAS), Federal Systems Integration and Management Center (FEDSIM), ASTRO Program Management Office, has issued awards in ten pools on ASTRO.  The ASTRO Master Contract provides a total solution for any organization’s requirement across ten functional pools. Total solution is defined as any combination of support that is integral and necessary to the service-based requirements within the scope of the Master Contract and task order award. While designed to meet DoD requirements, ASTRO may be used to support both DOD and non-DOD customers if the requirement is within scope.

The ASTRO scope includes operations, maintenance, readiness, development, systems integration, support, and research and development for manned, unmanned, and optionally manned systems, robotics, and platforms, as well as the services that support those systems, robotics, and platforms. These systems, robotics, and platforms may be based on land, air, sea, and/or space.

ASTRO spans many areas of expertise and includes any and all components required to formulate a total solution to a requirement, except for those services and products specifically prohibited in this program. Solutions may include Ancillary Support Services and/or Ancillary Support Products. Requirements may call for solutions:

  • That cross over multiple disciplines
  • Include ancillary support services and/or products
  • Require commercial and/or non-commercial items
  • Require professional and/or non-professional labor

Serco is proud to hold four ASTRO pools: Aviation, Ground, Maritime, and Training:

Pool 3 – Aviation: 47QFCA22D0138 – Maintenance, repair, and overhaul of manned, optionally manned, and unmanned aircraft.  

Pool 4 – Ground: 47QFCA22D0172 – Maintenance, repair, and overhaul of manned, optionally manned, and unmanned ground platforms and industrial machinery.

Pool 6 – Maritime: 47QFCA22D0277 – Maintenance, repair, and overhaul of manned, optionally manned, and unmanned maritime platforms.

Pool 10 - Training Services: 47QFCA22D0488 -All training (the providing of instruction) services required for successful execution of a product, program, project, or process regarding platforms and/or robotics for land, air, sea, or space.


Data Universal Numbering Systems (DUNS) Number

  • DUNS Number:  928859149
  • Cage Code: 022Q2


Sustainability Disclosures

Click here to view Serco's sustainability practices

Link to the GSA ASTRO Webpage

ASTRO Related Marketing Materials & News Releases


Contractor Capabilities for ASTRO

  • Aviation services supported by aviation professionals dedicated to operational excellence.
  • Increase fleet availability, extend asset lifecycles, and improve critical safety and performance metrics.
  • Customized onsite maintenance, and fleet management services that minimize total cost of ownership while optimizing fleet availability, prioritizing preventive maintenance and ensuring regulatory compliance.
  • Onsite and mobile maintenance and repair services as well as parts and vendor management, and data management.
  • Serco provides fleet, fueling, maintenance and repair services.
  • Workforce planning and human capital analytics.
  • Classroom training.
  • Virtual and distance learning.
  • Performance support solutions.
  • Blended learning solutions combining in-person, virtual and immersive environments, and gamification.

Contractor Key Personnel POC information

Kyle Cormack

ASTRO Program Manager    


[email protected]


Charlotte Hitner

Contracts Manager


[email protected]

Supply Chain Risk Management (SCRM) Strategies

Risk in our supply chain is managed in multiple ways, before and after award of a purchase order or subcontract. 

Serco’s suppliers and subcontractors are qualified using the pre-award due diligence practices set out in our DCMA-approved Procurement procedures.  This regime includes steps to confirm that suppliers and subcontractors are technically capable, financially responsible, and otherwise able to carry out the requirements of performance.  Standard due diligence steps include pre-award surveys, market research, financial due diligence, verifying the adequacy of business systems, global ethical due diligence, debarment screening, securing representations and certifications, ensuring that required cyber security standards are met, and confirming past performance via Serco’s supplier evaluation database.

Serco’s standard process and procedures protect our supply chain.  For instance, we require that sourcing of all parts, equipment and materials is conducted only with the manufacturers of the parts, equipment or materials, or through their authorized distribution network.  This practice reduces the opportunity for counterfeit parts to enter Serco’s supply chain, ensures traceability and the chain of custody, and builds strong, transparent, and well documented supplier relationships.  We then leverage these partner relationships to get the best available pricing and commercial terms, and to anticipate supply shortages/ obsolescence/ end of life issues so we can identify alternatives in time to avoid supply disruption.  Across the Company, all procurement orders are issued in one system of record by procurement professionals using one set of procedures, practices, and forms, and all procurement files are stored in a standardized format electronically for instant access from anywhere.     

After award, program teams (Program Manager, Procurement, Technical SME, etc.) engage in a perpetual risk-based assessment of our most critical suppliers, developing alternatives sources and creating contingency plans to help Serco seamlessly manage surges, gaps in capacity, and provide backup sources if delivery issues arise.  These cross-functional teams continually re-evaluate risks in the supply chain, modifying and documenting our business continuity and risk mitigation strategies accordingly.