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Serco awarded new $25m traffic operations contract

Published: 7 Jul 2014

Serco Inc., a provider of professional, technology, and management services, announced the award of a new contract to provide parking enforcement, management of parking meter operations and traffic control operations for the City of Inglewood, California. Serco began work on this contract at the end of June and expects to hire up to 75 new jobs in the community.  The contract has a ten-year base period valued at $25 million and the potential for two five-year option periods.

"We have broad experience in parking management systems across the country and will apply our ideas and insights to develop and run a best-in-class parking system for the City of Inglewood," said Dan Allen, Serco Inc.'s Chairman and Chief Executive Officer.  "At Serco, our best asset is our people and as we implement the new parking management system, we look forward to delivering high quality and efficient parking solution."

Serco will provide daily parking enforcement, traffic control, dispatch, and customer service, scofflaw enforcement through the use of license plate recognition technology, operations and maintenance of City's 1,900 parking meters. Company will also work closely with the City of Inglewood to overhaul current parking enforcement guidelines and establish performance standards that will ensure consistent parking enforcement.

Mayor James T. Butts noted on the award of the contract to Serco, "The City of Inglewood has a high level of confidence in the Serco team and appreciates their corporate commitment to form a long-term team relationship with the City.  The Serco strategy for start up, training, recruitment, commitment of startup resources, experience and team approach was the difference that distinguished them in the procurement process."

Serco provides parking enforcement management services across the United States. This new competitively procured contract allows Serco to continue building on its successes managing on-street parking regulations in cities throughout California, including San Francisco and West Hollywood. Serco also supports traffic management systems for Virginia's Department of Transportation and Georgia's Department of Transportation.