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Serco's Impact on the Future of AI Governance: New Podcast Episode Release

Published: 4 Dec 2024

Today, Serco released the latest Serco Tech and Innovation Podcast episode featuring Melinda Lewis, Serco's Associate General Counsel and Data Protection Officer in North America. Together with hosts Don Styer, Chief Technology Officer (CTO) of Serco and Michael Arce, Serco External Communications Manager, the team focused on the complexities of establishing ethical and responsible AI practices in the face of unprecedented technological advancement.

"The true challenge is attempting to 'govern the ungovernable'," says Styer, referring to the rapid pace of AI development and the difficulty of predicting its long-term impact. The episode explores this challenge, examining how organizations can balance innovation with responsible governance to ensure AI benefits efficiency and growth.

Serco recently implemented a comprehensive data governance policy to address risks related to data collection, privacy and compliance. "For our AI governance, we took a holistic strategy," explains Lewis. "As a global corporation, we baselined our policy around the highest legal and regulatory standards worldwide." This approach ensures that Serco's AI practices are not only innovative but also ethically sound and legally compliant.

Serco's Tech and Innovation Podcast offers monthly insights from leaders shaping the future through groundbreaking ideas. Tune in now on Spotify or wherever you get your podcasts to learn more about the future of AI governance.