Air Navigation Services

Serco is the largest non-government provider of air navigation services in the world, delivering air traffic control for small regional airports as well as the largest commercial air hub on the globe. We provide critical air navigation services and build domestic air traffic control capacity to support air traffic growth in partnership with our aviation customers. We are the only commercial provider to encompass the three disciplines of tower operations, approach control, and en-route centers.

Serco enables our customers to develop a world-class team of air traffic controllers and continually update their skills to keep up with the latest technologies and international standards. We consistently exceed critical metrics, including capacity growth, runway throughput, safety, program delivery and people development. Our extensive capability includes air traffic control, engineering, safety, training and simulation, strategic planning and program management, meteorological services, IT and aeronautical information management, and communication, navigation and surveillance/air traffic management (CNS/ATM).

Delivering Customer Benefits

• Uncompromised safety record
• Transparent client reporting
• Reproducible and consistent business processes
• Highly qualified, highly trained staff

Specializing in

• World's largest non-governmental provider of air traffic navigation
• Comprehensive management services for air bases & airports
• Remote and virtual ATC technology

Solutions We Provide

• Air Navigation Equipment Maintenance – We install and maintain equipment for air traffic controllers and aircraft to communicate and navigate.
• Airport Facilities Management – We service and maintain buildings and other infrastructure to keep airports running smoothly.
• Airport Fire and Rescue – Our specially trained and equipped firefighters support aircraft operations and safety outcomes.
• Airside and Landside Services – We support landside services such as janitorial, parking, maintenance and airside services, including aircraft servicing, navigation and communications equipment and infrastructure.
• Air Traffic Control (ATC) Operations - Responsible for safely directing aircraft on and around airports and while they are en route between airports.
• Asset Management – We provide lifecycle management for equipment and facilities, enabling clients to plan effectively for upgrades, modernization and expansion of services.
• ATC Simulation - Operate simulation equipment used to train air traffic controllers, including the world's largest air traffic control simulator located in Dubai.
• Ground & Passenger Handling – We service aircraft at airport gates, including aircraft fueling and resupply, passenger embarkation and disembarkation and baggage processing.