Serco runs the full spectrum of transportation systems around the world – from air and sea to road, and with a particular focus on rail. We have the capability to deliver end-to-end solutions, from the design and delivery of new transportation systems to turning around underperforming transport services.
We help governments overcome urban congestion and maintain vital transport links by providing deep expertise and managing complex transport programs that deliver reliable performance, build future capacity, and keep citizens and economies moving.
Through a focus on the end-to-end passenger journey, delivery of operational excellence, and the application of intelligent systems and analytics, we are able to design and run more efficient transport services and deliver a better passenger experience.Read more
Transportation in North America
In North America, Serco operates some of the most advanced transportation systems in the world by combining proven technologies and efficient operations with an unparalleled focus on service excellence.
On the ground, we are able to keep people and commerce moving with expertise in Intelligent Transportation Systems and an integrated approach to regional transport.
In the air, Serco brings decades of safe and efficient air traffic control services and has credentials in air traffic safety training not matched by any other non-government entity.
When you work with Serco, you are able to leverage a base of knowledge and experience developed across North America and the world. Serco’s global transportation team is renowned by many as a leader in technology, safety, and satisfaction.
We have over 30 years’ experience developing and operating intelligent transportation systems including traffic cameras, sensors, and digital traffic message boards, with 99.3% availability covering national highways, state-wide transportation networks, major cities, counties, and municipalities.
With a decades long track record of air traffic control excellence in the U.S., we are the only commercial provider to encompass the three disciplines of tower operations, approach control, and en route centers.
Further afield, Serco can lay claim to the world’s largest fully automated driverless metro system that is also one of the best performing systems in the world.
We also manage the air traffic control at the largest international air hub in the world, Dubai, which has grown to serve 67 million passengers a year.
We are the first and only non-governmental entity that has been authorized to certify air traffic control specialists by the International Civil Aviation Organization (ICAO).
We provide air traffic control at 85 aviation sites across the globe.
We set up and run the world’s first wireless tramway project powered by a ground-based electricity supply system.
We are responsible for the rail system that has been ranked with the highest customer satisfaction scores in the United Kingdom.