Intelligent Transport Systems

Serco has over 30 years' experience developing and operating Intelligent Transportation Systems (ITS) for national highways, state-wide transportation networks, major cities, counties, and municipalities.

We enable our customers to define a vision of an advanced intelligent transportation system that best suits their needs, roll it out quickly, achieve high levels of efficiency and safety from day one, and then monitor and analyze performance based on agreed upon metrics.

Increasingly, state and regional transportation authorities are looking to take an integrated approach to surface transportation that marries the efficiencies of ITS technology with a focus on safety outcomes, quality of service, and driver satisfaction.

Serco is uniquely qualified to take on complex programs that integrate multiple service lines. We provide our customers with in-depth data analytics and incident “heat maps”, intelligent traffic management and tolling systems, and optimized safety responses that save lives and keep travelers and commerce moving.

We provide ITS as a managed service solution that encompasses the full spectrum of regional transportation needs, including the traffic management center, bridge and tunnel operations, ITS and traffic signal maintenance, incident management and Safety Service Patrol (SSP), technology integration, and tolling services.

Our integrated solutions encompass system development and integration, operational control center development, incident detection and management, lane control signals, CCTV control and surveillance, intelligent congestion management, and manual and automated toll collection.