Serco Canada is a people-first organization, part of a global network of over 50,000 professionals delivering critical government services worldwide. Our leadership team in Canada is a diverse group, drawing on expertise from retired government officials and seasoned private sector executives.
This unique blend of perspectives equips us to understand and address the evolving needs of our clients. We are committed to bringing together the right talent, advanced technology, and strategic partnerships to create innovative solutions that drive positive change. We tackle complex challenges with a focus on delivering quality services that impact for a better future for Canada.
Natasha McLean, VP, Serco Canada Services
Natasha joined Serco 24 years ago. She brings a deep understanding of our company, having moved through multiple roles in defence operations, corporate services, and people management. As Managing Director, Natasha leads our business and is responsible for guiding our strategy and stewarding our company’s growth.
Gary Cook, VP, Operations
Gary joined Serco in October, 2016, and currently serves as the Vice President, Operations with oversight of the Driver Examination Services and Security Guard Testing Contracts. These two contracts involve delivery of testing and licensing services to the citizens of Ontario, and include a complement of approximately 900 unionized staff and 100 support and management staff.
Adam Morrison, Director of Partnerships and Growth
Adam joined Serco in 2024. As the Canadian Director, Partnerships and Growth, he works with government, industry and community networks to understand some of our most complex policy challenges and develop practical, inclusive, solutions. Adam is committed to leveraging research, innovation and scaled technology integration to add value to public services while also building capacity at the community level.
Jim Hebert, Director, Director of Business Development Defence and Space
A retired Canadian Armed Forces senior leader with 30 years of service, Jim held key leadership appointments in Canada and on international operations, including Afghanistan and Ukraine. Following his military career, he transitioned to the defence industry, helping deliver innovative capabilities and strategic partnerships that enhance operational readiness for government and defence customers.
At Serco, Jim is focused on expanding trusted partnerships, advancing mission-critical solutions, and delivering innovative capabilities that strengthen Canada’s defence and security.
Terry Standing, Senior Advisor, Defence and Space
Terry joined Serco in 2018 after 24 years in the Canadian Navy in multiple roles and having worked on the National Shipbuilding Program in Integrated Logistics Services. Terry is responsible for leading our Growth strategy for defence and space, expanding our existing Site Services/Base Operations work, and bringing Serco’s global capabilities in radar maintenance, defence personal management, defence advisory services, earth observation data and geospatial data.
Jodi O’Gorman, Managing Director, Employment Services
Jodi joined Serco in 2021, spearheading the Ontario Employment Services Transformation and launching the EmployNext brand using innovative digital tools. With over 30 years of industry experience, she drives modernization and impactful change as Managing Director of Employment Services. Under her leadership, EmployNext has expanded across Ontario, delivering client-centered solutions that connect job seekers with opportunities and support employer talent needs.
Robb Nesbitt, Program Director, NFTC Moose Jaw
Robb joined Serco in 2019. He spent 32 years with the RCAF in air weapons/surveillance, space and air traffic control. He held roles in HR, airport operations and management after leaving the RCAF. Robb oversees Serco Services at 15 Wing Moose Jaw in support of the NATO Flying Training in Canada program (NFTC). Services include air traffic control, air traffic management system maintenance, aviation weather, aviation fuel, airfield maintenance (groundskeeping and snow/ice control), fleet maintenance, facility and infrastructure maintenance.
Ian Hawkins, Program Director, Serco Canada Marine
Ian joined Serco in 2016 and is responsible for overseeing the execution of all Serco Canada Marine projects. Ian is also the Quality Assurance Manager, responsible for the attainment and maintenance of its ISO9001:2015 accreditation. A certified Project Management Professional, Ian has over thirty years’ experience managing defence, government, naval, ship design and shipbuilding programs, captures, proposals, contracts and operations in Canada and Europe.