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Economic impact

In Canada, Serco has two leading business areas, with approximately 1,300 employees in 100 offices across the country, contributing significantly to the Canadian economy. 

Serco Canada has strong working relationships with many capable Canadian suppliers – all of which helps make Serco a proud contributor to broad-based economic development and opportunity across the country. 

As a growing company, both in Canada and abroad, we are committed to collaborating with our partners and customers. Serco Canada will continue to take a Canada-first approach to business - supporting Canadian innovation, positioning Canadian solutions for export, and looking for new ways to incorporate Canadian suppliers and Canadian content in the delivery of our services.

Accreditations

Circular CDR 2022 logo

Serco Canada was again named one of Canadian Defence Review’s Top 100 Defence Companies for 2021. This recognition acknowledges the strength of our growing defence offering, including our economic impact, our focus on research and development and the quality of our work in support of Canada’s Armed Forces, the Canadian Coast Guard and Canada’s marine industry.  

Acada award logo for gender and diversity excellence

Serco Canada was awarded with ACADA’s Industry Excellence Recognition Award for Gender and Diversity Excellence in 2020. This award underscores our commitment to making Serco workplaces inclusive, diverse, and prosperous for minority individuals. The award is based on an in-depth assessment about the organization’s established commitment to achieve gender balance and increase diversity within their corporate structure and across their supply chain, leveraging a full pool of talent for building the capability of the aerospace, defence, and security sector in Atlantic Canada.  

Building naval engineering capability in Canada

One of Serco’s most prominent Canadian defence contracts had Serco Canada Marine operating as the design agent to Seaspan Shipyards on the Royal Canada Navy’s Joint Supply Ship (JSS) program.

Cross section of a ships hull, half of which has a computer generated design overlay

The JSS program created thousands of jobs, it helped to drive Canadian innovation, and continues to support the development of a sustainable Canadian supply chain that can and will serve Canada’s shipbuilding industry for decades to come. 

Through this contract, we have been able to grow our Canadian footprint – providing best-in-class ship design and marine engineering services to Canada by Canadians. Learn more about Serco’s involvement in Canada’s Joint Supply Ship program, and our capability to support Canada’s National Shipbuilding Strategy. 

Supporting Canadian innovators

Serco Canada is committed to the development of innovative Canadian technologies and made-in-Canada defence solutions. Recently, Serco announced a sizable investment into Ottawa-based artificial intelligence (AI) software start-up, contextere to develop a “small data” capability to support prediction, prevention and prioritization of in-service support (ISS) activities. Contextere’s AI technology will extract previously inaccessible data, curate the information, and deliver knowledge that improves performance, increases skills, and eliminates the need for rework.

External view of historic building at University of British Columbia

Advancing technology in Canada's marine industry

In support of Serco’s Industrial and Technological Benefit (ITB) obligations under the JSS program, the company has invested in the University of British Columbia’s (UBC’s) Naval Architecture and Marine Engineering (NAME) program and more specifically, it’s Hydrodynamics Research Facility. This investment, which has been used to enhance education, research, testing and industry engagement is a great example of the type of industry specific advancement that Serco is looking to support in partnership with Canadian industry and post-secondary institutions.

Cultivating the next generation of Canadian naval engineers

Serco Canada Marine hires home-grown, Canadian talent from the UBC Naval Architecture and Marine Engineering program. UBC Graduates have been afforded an opportunity to be involved in the earliest parts of their careers with an exciting ship design and ship building program. They are mentored by senior Serco engineers and ship designers, contributing to significant knowledge transfer and skills training to young Canadian Naval Architects and Marine Engineers who will provide the future of Canada’s ship design and ship building industry.

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Our Values

Local and indigenous partnerships

Local and indigenous partnerships

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