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Integrated Base Operations

A member of armed forces being served a hot drink in a canteen

Serco’s expertise in base support and FM gives us a unique capability to deliver operational excellence and cost effectiveness to the military, where a wide range of services need to be integrated successfully to enable military outputs to be effectively provided.  We act as the single point of contact – both responsible and accountable.

In Europe, we currently provide integrated range of FM services to the Belgium Ministry of Defence. We provide a range of 11 FM services on the Heverlee and Meerdaal military bases which includes the maintenance of buildings and infrastructure facilities, accommodation, pest control, winter services, landscaping, cleaning and restoration.  All of these are being coordinated through a one-stop help desk and the introduction of innovative catering and helpdesk apps for smart phones.