What we do
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world.
With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport.
Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
Our core sectors
Our business is focused across five core sectors, with revenue in 2023 of £4,874m or £5,347m, including our share of joint ventures and associates, to reflect our total scale in each sector.
Defence
Protecting national and international security interests.
Justice & Immigration
Safeguarding those in our care and beyond.
Transport
Facilitating safe and efficient movement of people and goods.
Health & other Facilities Management
Enhancing public sector infrastructure, patient experience and care quality.
Citizen Services
Contributing to the wellbeing of citizens and communities.
Where we operate
Serco's operations are across four geographical regions; UK & Europe, North America, Asia Pacific and Middle East:
"Serco has navigated the global challenges of the last few years well. This provides a powerful endorsement of the strategy and a solid foundation for future growth"
John Rishton, Chairman
Health and Safety
Driven by our Zero Harm vision, we strive to ensure our people, our partners and those in our care are safe and well at the end of every day.
Our values
Our culture is based on a set of four values - Trust, Care, Innovation, Pride - that shape our individual behaviours and hence the way the company behaves.
Protecting personal data
What personal data means to Serco?