Welcome to mycode
Colleagues from around the world have helped to make mycode easy to use. So whatever you’re looking for...we’re here to help
How to navigate mycode
Explains our values and the behaviours we all need to live by.
Covers how we treat and care for each other.
Explains how we do our business to the highest standards.
Covers how we make sure nothing gets into the wrong hands.
How each topic is organised
Tells you about the topic and why it matters.
Gives you clear information about what you need to do to follow mycode.
Read about scenarios that bring each topic to life and the kinds of situations you might encounter in your job.
Here you can find definitions and more resources and information. And if you’re a manager, there’s a dedicated section for you.
Not sure what to do?
Don't worry - we're with you. For help on:
– Making a tough decision
– Asking a question or raising a concern
– Speaking up on serious issues
– Knowing when to say no
– Managing others
“Everything we need to know and do about working together honestly, fairly and safely.”
“What we say here we mean – this is who we want to be.”
“It belongs to all of us. It’s on our side. It’s there to help us.”
“Gives me real confidence knowing Serco cares about this.”
“Clear and consistent for all of us.”
“If ever we’re not sure, mycode is there to help us.”
“This is our safe place.”