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Making a difference every day Our People

Every day our colleagues deliver superb public service with passion and pride. Regardless of where we work and what uniforms we wear, we are bound by a common set of values, a strong public sector ethos and a heartfelt motivation to make a difference.

Everyone matters and everyone belongs

World of opportunities

Safe, healthy and thriving colleagues

We have arrived at an exciting time in Serco's development. Over the past five years, we have seen growth and opportunity for our business and for our people, a team more than 50,000 strong, delivering superb outcomes across 20 countries. We are a place where our sense of identity, purpose and destination is now much stronger than ever before. Hear from some of our colleagues below.

Anthony Kirby, Chief Operating Officer, Serco

This has been the most inclusive organisation I have worked for, and I have learnt so much from the fantastic people I work with. A very rich experience.

In the role that I have, I'm constantly presented with opportunities for improvement and development; and have never experienced any 'push back' from management regarding questioning the status quo or how things are done.

I am proud to tell family and friends I work at Serco. It is a great organisation to work for.

Every single person is treated equally. There can’t be a better sense of belonging than is already in place.

I am proud to be a part of the Serco team and I love the work that I do.

I am really happy with how I am treated by my managers and work colleagues; we have a very happy atmosphere within the office, and I enjoy going into work.

Serco has given me opportunities for growth and development. I enjoy my work and the people I work with.

Serco has been so supportive and protected us from the Pandemic from the very beginning.

I am proud to work for Serco, as I think the job I do is very important to the public, my family also appreciate what I do.

I feel proud of wearing my Serco uniform.

Our people stories

Previous reports

In 2019, we launched the Serco People Report, exploring different aspects of the colleague experience and how Serco people make a difference every day. 

People Fund

The Serco People Fund supports Serco colleagues, their close families and retired Serco colleagues in the UK when they face extraordinary financial challenges.