Serco Group plc Group Executive Committee

Anthony was appointed as Group Chief Executive in March 2025 after serving as Chief Executive Officer, Serco UK and Europe since January 2023.

Previously, Anthony served as Group Chief Operating Officer of Serco from 2020, following his initial appointment as Chief People Officer in 2017 and subsequently became responsible for Group Transformation, HSE and Corporate Shared Services.

Anthony has a wealth of experience from over 17 years at Compass Group plc; he was most latterly Group Workforce and Organisation Director, responsible for supporting over 40 countries. Leadership roles at Compass Group plc included Director of Group Labour Strategy, Group Workforce & Organisation Director and HR Director for Europe and Japan, as well as being responsible for shared services and operational HR Director roles.

Anthony is a Chartered Fellow of the Institute of Personnel and Development and holds Masters Degrees in both Strategic Human Resources and Employment Law & Industrial Relations.

Nigel Crossley is a strong and experienced finance director with over 30 years of experience in finance roles in international organisations. Nigel has worked for Serco since 2014 and he has been at the centre of the transformation of Serco and in restoring the reputation and financial stability of the Group. Prior to joining Serco, Nigel held senior finance roles at EMI, RHM plc and Procter & Gamble.

He has a BSc in Mathematics from Hull University.

Helen was appointed interim Chief Executive Officer, Serco UK and Europe on 1 March 2025 after serving as Chief Financial Officer since 2022. Having joined Serco in 2010, she has held several roles across the Group, including nearly five years as Chief Financial Officer of Serco Asia Pacific, where she helped the Division achieve significant growth.  

Prior to Serco, having qualified as an auditor, Helen specialised in PFI and PPP advisory as part of the Government and Infrastructure Advisory team at Grant Thornton, working on a wide variety of infrastructure projects.  

Helen is a fellow of the Institute of Chartered Accountants in England and Wales and has a Masters in Human Sciences from Oxford University. She is also one of the original Trustees of The Serco People Fund.

Tom Watson serves as Chief Executive Officer of Serco Inc., a leading provider of professional, technology, and management services to every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients. 

Tom oversees the $1.5 billion business with approximately 9,500 employees providing support in three key market sectors - Defense, Citizen Services, and Transportation. 

Prior to being promoted to CEO in September 2022, Tom served as Serco’s Senior Vice President, of the Defense Services Business Group and the Company’s Acquisition, Program Management & Logistics Business Unit and the Systems Integration & Installation Business Unit.  

Before to joining Serco in 2018, Tom held positions of increasing responsibility with SAIC for 22 years. His last position was as Senior Vice President and General Manager of SAIC's Navy and Marine Corps Business Unit which had annual revenues of over $1B with ~4000 employees. The BU provided mission critical technical and engineering support services and products and system integration support and solutions for ship, shore, submarine, vehicle and aviation and weapons systems programs for U.S. Navy and Marine Corps customers.

Before joining SAIC, he worked for RCI (now Serco) providing technical and engineering support for U.S. Navy intelligence and information systems. Tom has more than 30 years of experience in supporting and leading command, control, communications, computers, and intelligence systems programs, management, engineering and technical support, hardware and software systems development, production and integration, IT systems, management, and business development efforts. His career also includes six years active duty in the U.S. Navy as an electronics technician.

Tom earned a Master of Business Administration (MBA) from the University of Maryland, and a Bachelor’s degree in Information Technology from National University.

Phil joined Serco Middle East in April 2019, as Chief Executive Officer. He is responsible in leading Serco's business in the Middle East region.

He joined Serco from Atkins where he most recently held the position of Managing Director of Engineering and Design in the Middle East & Africa (MEA). Phil was with Atkins for nine years, during which he also led the Transport and Infrastructure business, based in the Middle East, and previously the global Power Division.

Phil has over 25 years' experience in industry including significant leadership and operations in the energy sector, where he was a Nuclear Site Director in the UK.

Andrew joined Serco Asia Pacific in October 2023 as CEO. 
 
Andrew has more than 25 years' experience spanning the public and private sector, including listed and unlisted companies, state government and international consulting organisations.
 
From 2018 to 2023, Andrew was CEO of WestConnex, Australia’s largest road infrastructure project (AUD$16B). He spent 20 years at Transurban (ASX:TCL) including 15 years as an Executive Committee member where he was a key contributor to the growth of the company from a small listed entity with one asset to the world’s largest toll road company with a portfolio of 22 assets and a market capitalisation of over AUD$60B. He is a highly successful leader with specialist expertise developed in relation to leading and growing companies within complex stakeholder environments.

Andrew holds a Bachelor's degree in political science and communication, and has qualifications from the Australian Securities Institute and the Australian Institute of Company Directors. He has completed the Insead Advanced Management Program (Fontainebleau, France) and attended the Stanford Business School Executive Education program.

David joined Serco in November 2014.

He leads on legal and commercial activities, the company secretarial function and on governance and compliance matters.

He has extensive experience in the IT and services businesses having held roles as General Counsel of the BT Global Services division of BT plc as well as senior counsel of DuPont de Nemours. David started his career in private practice at Ashurst the leading City law firm and he is a qualified solicitor. He attended Southampton University and he is a non-executive director of the Legal Services Board, the independent body responsible for overseeing the regulation of lawyers in England and Wales and a member of its Audit Committee.

Gillian joined Serco in May 2023 as Group People and Culture Officer bringing a depth of experience leading people and operational teams across a range of industries including aviation, engineering and infrastructure services, design and manufacturing.
 
Gillian’s previous roles include the public sector as well as listed and private equity-owned businesses and give testament to strong strategic and commercial acumen, as well as a track record of driving transformational change. 

Tom joined Serco in July 2024 as Group Chief Digital and Technology Officer.

Tom’s previous experience include working for the UK Government where he most recently held the position of CEO and Director General of the Government Digital Service in the Cabinet Office. Prior to this, Tom was the Chief Digital & Information Officer at the UK Ministry of Justice.

Tom has 20 years’ experience of digital transformation across a range of industries including media/publishing, finance and consulting. Prior to working for the UK Government, he was Head of Applications for Guardian News & Media. 

Tom is a Fellow of the British Computer Society and holds a Master's degree in Computer Science.