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Culture and Values

Our culture is based on a set of four values - Trust, Care, Innovation, Pride - that shape our individual behaviours and hence the way the company behaves. They ensure we are all working from a commonly understood base that can be consistently applied across our organisation.

Serco Values flower - Trust, Care, Innovation and Pride

Our values need to be lived every day, used to help us work through any challenges we may face and help us recognise and celebrate our achievements.

They guide us in our dealings with colleagues, customers, suppliers, partners, shareholders and the communities we serve. 

Our impact