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Our strategy for ASPAC: 2023-2030

For more than three decades, Serco has proudly stood as a reliable partner to governments across the vibrant Asia Pacific region. From delivering crucial citizen services in healthcare, justice, migration, defence, and more, to overseeing facilities management and transportation solutions, we've been at the forefront of innovation and excellence. With a dedicated workforce of more than 14,000 individuals in Asia Pacific and nearly 50,000 worldwide, we are deeply committed to making a positive impact on the world around us.

Recognising the urgent need for environmental sustainability, we have embraced this challenge wholeheartedly. Our pledge extends beyond the services we offer to citizens and society. It encompasses our role as an employer, our commitment to supporting the sustainability goals of our clients and communities, and our responsibility as a global industry player. Through a comprehensive regional environmental sustainability strategy built on four key pillars, we are actively working towards reducing carbon emissions, protecting the environment, and championing a greener future for all. Join us on this transformative journey towards a more sustainable tomorrow.

Our approach to environmental sustainability is based on four key pillars:

  1. As a public service provider – through the services provided to citizens and society and how they are provided
  2. As an employer – through how we attract, select, manage, develop, and look after our colleagues
  3. As an impact partner - by supporting the sustainability ambitions of our clients and wider society and limiting the environmental impact of its operations
  4. As a participant in global industry, infrastructure, and the wider economy – through how we manage, grow, and govern our business.


Strategic Aim 1

Achieve a minimum 42 percent Scope 1 and Scope 2 emission reduction by 2030, optimize business travel, and influence suppliers to set science-based targets

Strategic objectives:

  1. Transition ourleased and controlled sites in Asia Pacific to green electricity by 2027
  2. Transition ourvehicle fleet in Asia Pacific to electric or hybrid by 2030
  3. Optimise business travel to achieve a minimum 20 percent reduction in the related carbon emissions from the 2023 baseline by 2030
  4. Work with suppliers to better understand their emissions and influence them to set science-based targets by 2028.

Strategic Aim 2

Understand the impacts on natural resources and adopt strategies to use natural resources more efficiently by 2025

Strategic objectives:

  1. Optimise the use of fresh and recycled water on our controlled sites by December 2024
  2. Transition to a sustainable procurement lifecycle by September 2024.

Strategic Aim 3

Protect the environment and contribute to the regeneration of natural resources and biodiversity from 2024 and deliver environmental initiatives in their workplaces.

Strategic objectives

  1. Divert 90 percent of waste from landfill for our controlled sites by 2030.
  2. Structure Asia Pacific Serco Goes Green network to deliver targeted outcomes by December 2023.
  3. Support regeneration of natural resources and biodiversity through our contribution to reforestation within the Asia Pacific region from 2024.

Our environment stories