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Facilities Management

Serco is trusted by government and private sector clients to deliver integrated facilities management services across key industries including government, defence, health and aged care, education, corrections and venues and stadiums. 

Our experienced teams work in partnership with our clients to deliver exceptional service that maximises the longevity of your assets and ensures a safe, clean and sustainable environment for the communities we serve, every hour of every day.       

In 2021, Serco acquired Facilities First Australia, expanding our national footprint and service offering. We have a dedicated, directly employed facilities management workforce of more than 3,000 people living in metropolitan and regional areas of every state and territory across Australia, which means your community is our community.   

We offer unrivalled capability and quality through award-winning innovative and sustainable solutions, bringing together a unique combination of experienced local teams, leading management professionals and world class systems. 

Our integrated services and asset management programs are underpinned by the safety, quality and risk management systems you expect from a global leader. 

Our markets

Our capabilities

Management services

Procurement

Asset management including medical equipment

Project and program management

Energy and utilities management

Hard Facilities Management services

Building maintenance including

HVAC/mechanical

Electrical and lighting

BMCS

Plumbing and hydraulics

Fire systems

Lifts and escalators

Electronic security systems

Renovation and refurbishment including painting and carpentry

Central Energy Plant

Emergency power generators

Water filtration systems

Soft Facilities Management services

Cleaning

Catering

Linen

Waste and recycling including

PVC and metal streams

Pest control

Operational services

Helpdesk/call centre management

ICT and AV network services

AGVs/robots

Vehicle and fleet management

Logistics and supplies management

Grounds and Gardens

Horticulture

Turf management

Water management

Minor and Capital Works Projects

Program management

Upgrades and refurbishments

Plant and equipment replacements

Heritage listed buildings