Welcome to Serco.com. Please review the region selection dropdown just below to get the most relevant content to your region.

Cookie Statement

When we provide or offer services or where services are delivered on the internet, we sometimes place small files on your device to help us achieve these goals. These files are commonly known as “cookies”.

Cookies are small text files placed or sent to your computer or devices by websites to make your experience more efficient and also to provide information about the website owner.  They can enable, for example, a site to recognise your device so you do not have to give the same information several times during one session, recognise that you may already have given a username and password and/or allow us to see what pages you have visited within our sites. 

The law states that strictly necessary cookies can be stored on your device for the operation of the site. For all other types of cookies your permission is required.

If you give your consent, we may use different types of cookies of which are listed in the cookies banner and in this Cookie Statement. Please be aware that restricting some cookies may impact on the functionality of serco.com. However, you are, at any time, able to withdraw your consent by updating your cookie preferences, you can do this from here change cookie settings or at anytime on the website by selecting the cookie settings button at the bottom left of the website:

Cookie settings button for illustration purposes

Your consent applies to the following domains:

www.serco.com

Below we have listed out the main cookies that we use on this website​, what they are used for and when they expire. Our website is scanned regularly using OneTrust to maintain this list as accurately as possible. We classify cookies in the following categories: Strictly necessary, Performance, Functional, Targeting and Third Party cookies.  All cookies apart from those that are strictly necessary are automatically blocked until you have provided consent.

 

Cookie List

Strictly necessary cookies

Strictly necessary cookies are required to make our website work by enabling core functionality such as navigating our pages, accessing secure areas and protecting us from attack, robots and spam. We cannot offer an opt-out as without them the website cannot function properly. You can set your browser to block or alert you about these cookies, but some parts of the site may not function as intended.

 

Host

Cookie Name

Description

Expiry

serco.com

laravel_session

Used to maintain your transaction or log in details with. They are not stored on your computer and expire when you end your browser session or after a 30 minute period of inactivity.

End of session

serco.com

XSRF-TOKEN

Provides site security preventing cross-site request forgery attacks.

End of session

serco.com

OptanonConsent

This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the user’s browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.

365 days

serco.com

 

OptanonAlertBoxClosed

This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have viewed the cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.

365 days

Performance cookies

Performance cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and allows us to see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Find out more about how google uses your browsing data. 

Host

Cookie Name

Description

Expiry

serco.com

_gat

This cookie is used to throttle request rate to Google Analytics. This means it limits the collection of data on high traffic sites.

10 minutes

serco.com

_ga

This Google Analytics cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. This helps us to understand how visitors use our website, count visits, sessions and help us analyse and improve the website.

2 years

serco.com

_gid

This Google Analytics cookie is used to distinguish unique users.  This helps us to understand how visitors use our website and count visits and help us analyse and improve the website.

1 day

serco.com

_gclxxxx

This is the Google conversion tracking cookie. It allows us to count visits and traffic sources, so we can measure and improve the performance of our site.

90 minutes

Functional cookies

Functional cookies allow the site to provide enhanced functionality and personalisation. They may be set by us or by third party provider whose services or contents we have added to our pages.

If you do not allow these cookies then some or all of these services may not function properly.

Host

Cookie Name

Description

Expiry in minutes

view.vzaar.com

_video-distributor-2_session

This domain is owned by Vzaar, a UK based video hosting platform.  We embed videos from our official video channel. When you press play Vzaar will place third party cookies on your device to enable the video to play and to collect analytics data such as how long a viewer has watched the video. These cookies do not track individuals.

End of session

vimeo.com

vuid

This cookie is placed by Vimeo to provide statistics on number of times an embedded video has been viewed. This helps us to understand how visitors use our website and help us improve our contents.

2 years

polaris.brighterir.com

sirius.brighterir.com

AWSALBCORS, AWSALB, laravel_session, XSRF-TOKEN

This is provided by BrighterIR who enable the share price feed charts and tools including the calculator. This helps us to understand share price feed.

 

0-7 days

brighterir.com

_ga,_gat,_ gid

As per performance cookies, these are associated with Google Analytics primarily used to throttle the request rate. This means it limits the collection of data on high traffic sites.

2 years

Targeting cookies

These cookies may be set through our site by our advertising partners. They can be used and shared by those companies to build a profile of your interests and show you relevant adverts on other sites. This is based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

These cookies may also include a range of social media cookies set by social media services that we have added to the site to enable you to share our content with your friends and networks. For example, if you share a link to a serco.com page, the service you share it on (for example, LinkedIn) may set cookies. We have no control over cookies set on other websites. You can turn these cookies off, but not through Serco Cookie Preference Centre.

Host

Cookie Name

Description

Expiry

Youtube.com

YSC

This cookie allows YouTube to collect usage information for YouTube hosted videos. It helps to understand video usage information. This cookie expires after each visit.

End of session

Youtube.com

GPS

This cookie registers a unique ID on mobile devices to enable tracking based on geographical GPS location. This helps YouTube with location tracking.

1 Day

Youtube.com

VISITOR_INFO1_LIVE

This cookie allows YouTube to collect usage information for YouTube hosted videos. It helps YouTube to understand video usage information.

179 days

addtoany.com

__cfduid

This cookie is used to allow pages and content to be shared by you to social media channels.

End of session

 

Third Party cookies

We may use third-party technologies or we may link to third party websites from our own site or we may embed their contents on our pages to enhance your browsing experience (videos, web traffic data, etc) or offer services. The third party may also place cookies on your device. Please see above details for any third party cookies. You should check the relevant third-party website for more information. Our privacy notice and cookies statement apply only to information collected by or on behalf of Serco. If you go to another website, you should read their privacy notice and cookies policy before you give them any personal details.

Cookies settings:

You can change your cookie preferences on our website at any time using the browser on your device or you can use the Serco Cookie Preference Centre.

Change cookie settings

This will open the cookie preferences panel, and you can use the toggles to change your preferences. When you press save and close, your choice will apply instantly (but in some cases, you may need to refresh your page to see your settings take effect), and your preferences will be remembered for your future visit to our site (please refer to the Strictly necessary cookies section for further details. Most web browsers allow some control of most cookies through the browser settings.

To find out more about cookies, including comprehensive information on how to see what cookies have been set and how to change cookies setting on a wide variety of platform, visit www.aboutcookies.org or www.allaboutcookies.org. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of Google Analytics tracking across the whole of the web please download the Google Analytics opt-out browser extension by visiting https://tools.google.com/dlpage/gaoptout

For more information about who we are, how we process your data and how to contact us can be found in our Privacy Policy.

View Privacy Policy