We are a global Defence business deeply embedded across the AUKUS and “Five Eyes” nations, and a critical player in the Australian and New Zealand Defence Industries.
We make an impact by delivering agile and resilient services, operating both in country and embedded within deployed forces around the world. Our services cover people and training, complex program management, engineering and infrastructure solutions.
Our highly qualified, specialist teams understand the unique and varied demands of the Defence organisations they serve, so that they are able to work hand-in-hand with service personnel wherever they are needed.
We bring together the right people, technology, and partners to create innovative solutions that make a positive impact and set the standard for the future.
Our capabilities
Estate and Base Services
We provide flexible and adaptable facilities management and operational support for Government services and critical infrastructure. We aim to efficiently and effectively operate and maintain the capability of military assets, including bases, barracks, and their associated facilities. Our services include maintenance and repairs, cleaning and hospitality, security and emergency response management.
Fire and Rescue Services
Our comprehensive fire and rescue service solution provides our clients with trained and experienced personnel as well as the latest vehicles and equipment. Our emergency response capability includes airfield rescue and firefighting services, structural rescue and firefighting, road accident and personnel rescue, and hazardous materials (HAZMAT) incident response.
Logistics and Operational Support
We provide innovative logistics capabilities that deliver integrated solutions for planned and emergency deployments. Our integrated systems include warehousing, inventory, supply chain, and obsolescence management.
Design, Build, Operate, Maintain
In collaboration with shipbuilders, Serco achieves innovative vessel design, build, and modifications. We provide commercial crews to operate support vessels and meet the needs of Defence and Government clients. We also provide engineering, maintenance, supply support, and offshore and inshore operations.
Acquisition and Complex Project Management
We are an industry leader in complex procurement tasks, asset management and lifecycle support. Our total asset management practices align processes, people, and logistics throughout each asset's life.
Specialist Maintenance and Technical Support
We provide in-service support for Mini-Typhoon, Typhoon and Toplite systems. Services include support and maintenance for the defence platforms, including engineering management, strategic procurement and inventory management.
Training, Education and Professional Development
We provide a range of fully accredited training to RAN and RNZN, delivering courses that support the attainment of nationally recognised qualifications. We provide cost effective solutions that meet the unique needs of military operations, utilising immersive and simulation technology to replicate real-life situations and prepare senior military leaders through to front-line personnel for the most demanding scenarios they will face.
Clinical Health Services
We provide clinical teams for the ADF’s 46 Health Centres around Australia, and at the Butterworth base in Malaysia. We are responsible for recruitment, credentialing, on-boarding, compliance, clinical professional development and workforce management. We have a dedicated workforce of around 1,700 supporting more than 80,000 ADF members and reservists. Our ADF telehealth service handles over 1,000 calls per day
Case studies
Building local industry capability
Proudly supporting Veterans, Reservists and Defence Family Members
We have been a platinum pledge partner to Solider On since 2018 and will continue to help secure the future of veterans and their families in 2024 and beyond.
“We recognise the immense value veterans bring to our team, and in partnering with organisations such as Solider On we show are dedication to fostering an inclusive environment where veterans are set up for success,” Serco Defence Managing Director Clint Thomas AM, CSC, said.
In 2022 we established our Veteran, Reservist and Defence family Members Advisory Committee (VRFAC). The committee aims to further strengthen our commitments to this very important group of employees by looking at a range of projects and initiatives to further enhance and develop our veterans. The first initiative formed was SercoVets.
The SercoVets community gives those veterans, family or allies an opportunity for engagement and collaboration with others who share a passion for veterans and veterans' initiatives. Veterans and reservists bring knowledge, experience, skills, clearances and a strong work ethic necessary to help us and our customers be successful on our important programs.
Serco recognised as veteran employer of the year
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Empowering our veteran and reservists colleagues
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Supporting veterans and reservists
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From warfare to rehabilitation: Discover Ngaere’s recent secondment to Kohuora
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Meet Tanya Alempijevic: a skilled technician, veteran and recent finalist
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