Serco delivers secure prisoner transport services that connect custody, courts and community systems. We support safe, coordinated movements that maintain system flow, reduce operational pressure and enable effective justice outcomes.

Supporting system flow across justice

Prisoner transport is a vital link across the justice system. Our services ensure people are moved safely, on time and with the right information, supporting continuity of custody and the efficient operation of courts and correctional facilities.

We bring together operational expertise across custody, transport and rehabilitation, enabling a coordinated approach that improves system-wide flow and reduces disruption.

Safety and security in transit

Safety is embedded in every movement. Each journey is carefully planned and supported by trained teams, structured processes and clear accountability. This creates a safe environment for people in custody, our teams and the community at every stage of transport.

Reliable and well-coordinated operations

Reliable transport underpins the effectiveness of the justice system. We manage complex, high-volume movements with precision, ensuring court attendance and custody timelines are met consistently. This supports stable, dependable services that keep justice processes moving.

Technology and innovation for better outcomes

We use technology to strengthen safety, visibility and efficiency across prisoner transport.

Our focus includes: 

• Real-time tracking and movement visibility
• Technology-enabled welfare monitoring during transit
• Data-driven scheduling and operational insights
• Modern vehicle design that supports safety and dignity

These capabilities support informed decision-making, improve transparency and contribute to safer, more efficient service delivery. 

Working in partnership

We work closely with government, police, courts and community organisations to deliver coordinated and responsive services. Partnership is central to how we deliver trusted and effective transport services.