Microland Limited and Serco AsPac, a division of Serco Group, one of the world’s largest providers of public services, today announced a strategic partnership to drive digital transformation leveraging cloud for business agility and resilience. The strategic partnership for AsPac Serco extends on a 18+ year Technology Delivery relationship between Microland and Serco. These initiatives are aligned to Serco’s 2027 strategy to accelerate innovation in business services that can fuel the next wave of growth and expansion.
As part of Serco AsPac’s 2027 strategy, Microland is helping them exit data centers and transition to the cloud transforming them to a cloud adopted organization. Serco AsPac is leveraging Microsoft Azure for its cloud and data center transformation.
As part of the on-going engagement with Serco AsPac, Microland will deliver end-user device management services which includes evergreen managed desktop services with deskside support, managed services around network and connectivity, security tooling, and global risk & compliance (GRC). Microland is implementing advanced toolsets to measure and improve Digital Employee Experience (DEX) which focuses on employees' interactions with technology they encounter in their jobs daily. There is also a clear focus on automation of infrastructure management activities and implementation of self-heal services that reduce manual intervention and deliver better value from existing infrastructure and device investments.
Jason Richardson, Chief Digital Officer, Serco, said “Digital transformation is core to our vision of delivering innovation to our customers. Our partnership with Microland coupled with a data centre exit strategy moving to the Cloud, marks a significant step towards digital transformation in the public services sector which is helping drive effectiveness and efficiency in our business operations and tech enabled business growth
Karthikeyan Krishnan, Senior Vice President and Geo Leader – Europe, Middle East and Africa, said “We are delighted to partner with Serco AsPac to deliver high quality digital public services using cutting edge technologies. It is our endeavor to continuously deploy tech at scale to improve customer experience, enhance business agility and improve the quality of digital public services.”
Microland is committed to "Making Digital Happen" by allowing technology to do more and intrude less. They make it easier for enterprises to transition to next-generation digital infrastructure through their extensive service portfolio including Cloud and Data centers, Networks, Digital Workplace, Cybersecurity, and Industrial IoT. Incorporated in 1989 and headquartered in Bengaluru, India, Microland has more than 4,500 digital specialists across offices and delivery centers in Asia, Australia, Europe, the Middle East, and North America.
Read more here: https://www.microland.com/