Fiona Stanley Hospital becomes first Western Australia hospital to achieve NABERS sustainability rating

Serco is delighted to share that WA’s Fiona Stanley Hospital (FSH) has become the first hospital in the state to achieve a NABERS rating, reflecting how efficiently FSH buildings use energy and water, manage waste, and maintain indoor environmental quality.  

Based on real operational data and independently verified results, NABERS ratings are a nationally recognised benchmark for the environmental performance of our built environment, and the Serco Facilities Management (FM) team is proud to have coordinated and delivered a successful certification process. With this rating, FSH now sets an aspirational new standard for hospitals across the state. 

Serco’s General Manager of Infrastructure and Equipment – Estates Services, Tom Rutherford, reflected on the recognition, saying, “Securing the first NABERS rating for a hospital in Western Australia sets a new benchmark for our sector. It’s a testament to our team’s leadership, expertise, and commitment to sustainability and operational excellence. We’re proud to deliver this milestone and to be setting the standard for environmental performance.”

Continuing the Journey 

For FSH and our Serco #FM team supporting WA’s second-largest hospital, this is more than a certification. It’s a reflection of what’s possible when service providers have a true strategic partnership of co-creation with the organisations they support. FSH’s NABERS rating is a shared success that demonstrates how innovation, collaboration, and purpose can come together to drive leadership in environmental performance and real action on sustainability.  

Serco’s FM experts are continuing to work closely with the South Metropolitan Health Service (SMHS) to keep improving the FSH facility’s environmental performance, with initiatives such as: 

• Optimising building systems to reduce energy and water consumption; 

• Monitoring performance data to identify opportunities for even greater efficiency; and 

• Engaging staff and other stakeholders to support positive behavioural change at scale. 

At Serco, we bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. Ensuring healthcare providers are able to effectively manage their sustainability performance and get the most out of their buildings is an objective we are proud to support, demonstrating strong leadership in healthcare efficiency and optimisation, both in Australia and globally. 

We’re committed to excellence in service delivery, sharing learnings and driving meaningful outcomes in complex environments where every aspect of impact matters. If you’re wondering what a partnership with us could look like for your facilities management goals, ask Serco.