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Our contribution to the United Nations Sustainable Development Goals

The United Nations Sustainable Development Goals (UN SDGs) are one of a number of initiatives and goals that help inform our thinking and approach. We are proud that many of our operations and ESG initiatives have linkage to UN SDGs.

For example:

  • We help governments to deliver reliable, high-quality services which represent good value for the taxpayer; in many cases this involves providing citizens (or people who aspire to be citizens) with services at difficult times in their lives, or providing services which support critical national infrastructure and assets. Doing these things well is an important contribution to society, and in so doing we support the UN SDGs 11 (Sustainable Cities and Communities) and 16 (Peace, Justice and Strong Institutions).
  • We serve society by employing more than 55,000 people, and giving them jobs which are fairly paid, a safe and healthy workplace where diversity is positively valued, careers which allow them to develop and achieve to the best of their abilities, and ensuring that they are treated with respect. In so doing we support the UN SDGs 1 (No Poverty), 3 (Good Health and Wellbeing), 4 (Quality Education), 5 (Gender Equality), 8 (Decent Work and Economic Growth) and 10 (Reduced Inequalities).
  • In our interactions with others – be they suppliers, politicians, competitors, lenders or investors – we contribute to society by being straightforward, transparent, respectful and fair. In so doing we support the UN SDGs 12 (Responsible Consumption and Production) and 16 (Peace, Justice and Strong Institutions)
  • The Company and its employees pay tens of millions of pounds in taxes. In so doing we support the UN SDGs 12 (Responsible Consumption and Production) and 16 (Peace, Justice and Strong Institutions).

UN SDGs we contribute to as a public service provider

Our contribution is through the services we provide to citizens and society, and how we provide them, particularly through our focus on:

  • the health, safety and wellbeing of the public and making a real difference to people’s lives; and
  • helping governments to raise standards of public service whilst enabling them to deliver better for less.

UN SDGs we contribute to as an employer

Our contribution is through how we attract, select, manage, develop and look after our employees, particularly through our focus on:

  • the health, safety and wellbeing of our people;
  • employee engagement and development; and
  • building a diverse workforce and creating inclusive workplaces.

UN SDGs we contribute to through our commitment to limit our environmental impact

Our contribution is through limiting the impact of our operations on the environment through more sustainable business practice for our customers and wider stakeholders.

UN SDGs we contribute to as a participant in global industry, infrastructure and the wider economy

Our contribution is through how we manage, grow and govern the business, particularly through our focus on:

  • protecting stakeholder interests and creating long-term, sustainable value;
  • effective and transparent direction, control and assurance of the business at all levels; and
  • ethical standards and sustainability throughout the business and our supply chain.