Skip to content

Welcome to Serco.com. Please review the region selection dropdown just below to get the most relevant content to your region.

Driving positive impact for people, place and planet Our impact

Our ESG Framework aligns with our Purpose to impact a better future across three core pillars – People, Place and Planet – for our colleagues, communities and the environment.

Our Enabling engagement activities and our Responsible Business foundations underpin our approach and reflect our commitment to integrity and ethical decision-making.

Explore our ESG framework

People

Building the capability and culture that enables performance

Place

Helping our communities to thrive

Planet

Transitioning our business to Net Zero

Enabling engagement activities

Governance

Our responsible business foundations

Double Materiality Analysis (DMA)

In 2025, we refreshed our Double Materiality Analysis (DMA) supported by Datamaran.

We continue to engage with our shareholders, colleagues, customers, suppliers and partners, communities and societies. This ensures our ESG priorities support continual improvement of our ESG Framework and responsible business foundations. This drives our key priorities of Growth, Competitiveness and Operational Excellence in line with our Strategy.

Male Serco DDaT colleague looking at computer monitor

Performance data and reporting

We seek not only to meet our reporting obligations but to provide assurance that we are properly addressing our ESG responsibilities.

Weeding biodiversity bed and smiling colleague

Previous reports

 

 

Female Prisoner Escorting Officer in secure room with bars

UN Sustainable Development Goals

Find out more on our alignment and commitment.

Male and female Serco colleagues standing in data room

ESG related awards and achievements

Our commitment to drive positive impact for people, place, and planet is recognised through external awards and benchmarking.