Welcome to Serco.com. Please review the region selection dropdown just below to get the most relevant content to your region.

If you think you should report something...

No matter where you work in Serco, if you believe Our Code is being broken, then you should report it.

To understand our commitment to Speak Up you can download our Speaking Up Group Standard.

We absolutely prohibit retaliation towards anyone who reports a violation or helps an investigation, and we will protect you and respect you for having the courage to live Our Code.

...here's how to Speak Up.

First speak to local management (your supervisor, manager, HR or Ethics Lead).

If you're not comfortable doing that, then you can contact the company in confidence through the Serco Ethics Hotline. To call toll free use the numbers provided below.

Or you can report online by going to: serco-speakup.com

You can also email a report, or problems with the hotline numbers, to speakup@serco.com (for Serco Americas use speakup@serco-na.com)

Or you can write to:

Company Secretary, Serco Group plc, Serco House 16 Bartley Wood Business Park, Bartley Way, Hook, RG27 9UY, UK

Direct Dial numbers:

Country

Number

Australia

1-800-267-057

Bahrain

8000-0199

Belgium

0800-7-6194

Canada

800-969-6363

France

0-800-91-8654

Germany

0-800-180-6762

Hong Kong

800-90-5876

Italy

800-789938

New Zealand

0800-452479

Qatar

00800-100-380

Spain

900-99-1281

Switzerland

0800-56-1326

United Kingdom

0808-234-9902

United States

800-969-6363

 

Dial the code shown below, then when prompted, dial the following toll free number:

 

Direct Access Code

Dial

Followed by

Gibraltar

8800

877-517-2683

Ireland

1-800- 550-000

877-517-2683

Ireland (UIFN)

00-800-222-55288

877-517-2683

Netherlands

0800-022-9111

877-517-2683

Saudi Arabia

1-800-10

877-517-2683

UAE

8000-021

877-517-2683

UAE (Military-USO & cellular)

8000-061

877-517-2683

UAE (du)

8000-555-66

877-517-2684

 

Please note that calling restrictions may apply in some countries when using mobile phones, pay phones or hotel phones.  Alternative methods for reporting include use of a landline phone or reporting online.