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My commitment to you - Mark Irwin, Group Chief Executive

Why do we have a code of conduct, and what is it for?

We serve governments and impact the lives of citizens every day. This can often be in sensitive, difficult or even dangerous environments. It’s why we place so much importance on our Values of Trust, Care, Innovation and Pride. Our code of conduct, which we call mycode, is based on these values. 

Our values are not just a collection of words, they underpin the way we as colleagues are expected to behave. Put simply, it’s about knowing that doing the right thing, is always the right thing to do. 

mycode outlines not only the rules and procedures we must follow, but what we should expect of one another in the workplace. It helps guide us in the often-complex areas where we operate, ensuring Serco remains a place we are all proud to work. 

It is called mycode because it belongs to all of us - no exceptions. 

mycode and the values it sets out, are core to everything we do.  I encourage you to read it and most importantly to put it into practice. 

We earn the right to serve government by building and preserving trust. Doing the right thing in the right way is fundamental to that, please ensure you are familiar with mycode, I encourage you to ask as many questions as you need to understand it, and let’s work together to impact a better future for everyone.

Mark Irwin
Group Chief Executive

Serco Group plc

Watch a short video from Mark Irwin introducing mycode

This video has sub-titled versions in the following languages:
English, Français, Deutsch, Italiano, Español, Nederlands, 中文

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More about mycode

Find out more about mycode to better understand how it supports us all.

What happens if we don’t follow mycode?

If we break mycode or any other company policy, Serco will take it seriously.