Keeping it safe - our information and privacy

We make sure nothing ever gets into the wrong hands

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Out there on the net anyone may be sharing their or others information.
But at Serco - we keep our own and others information safe and secure, especially sensitive information.
If we publish information, including on social media, we make sure it is correct and fair.

We don’t leave things lying around for prying eyes or hands.
And if we use laptops, tablets, or USB drives, we only use those that are approved.
When it comes to personal information - any private stuff about anyone including colleagues, customer service users and business partners, stays private.

There are those that want to harm or disrupt our business, steal our information or even hold us to ransom. We won’t let them.
That’s why we’re really careful with all the physical information and digital technology we use - including our phones and emails, logins and passwords.
If we use laptops or other devices, we must only us those that are approved.
Human error is the primary cause of data breaches. We don’t click anything that comes in from the outside world until we’ve checked that it is legitimate.
If we make a mistake (we are human after all!) we report it immediately.
If we’re not quite sure what to do, we always check. So nothing gets out that shouldn’t.