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Not sure what to do?

In this section you'll find help and advice on:

Sometimes it’s not clear what you should do. And even when you know, it can be hard to do what’s right. 

  • You can feel under intense pressure

  • Frightened

  • Lonely

  • Unprotected

  • Unsure about the consequences

We want you to know you are not alone. We will always protect you for supporting mycode.

We will listen.
We will help.
We will advise.
We will not tolerate any retaliation.

“We each have a responsibility to Speak Up if we think our mycode is being broken.”

“We are what we do, or don’t do.”

“Serco’s integrity depends on the integrity of everyone who works here.”

Watch a short video when not sure what to do

This video has sub-titled versions in the following languages:
عربي, 中文, Nederlands, English, Français, Deutsch, Italiano, Español

Discover more...

A collection of scrapbook illustrations representing making tough decisions

Making a tough decision

Our decision making guide can help you, it takes you step-by-step through your issue.

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A collection of scrapbook illustrations representing raising a concern

Asking a question or raising a concern

You may feel uneasy, worried or ignored. When this happens, there is help at hand.

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A collection of scrapbook illustrations representing speaking up about serious issues

Speaking up

Think mycode is being broken? Speak Up – it’s the right thing to do and you’re protecting us all.

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A collection of scrapbook illustrations representing saying no

Understanding when to say no

Sometimes you can find yourself in an awkward situation and you are not sure if you should say no.

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A collection of scrapbook illustrations representing managing people

Managing others

If you’re a manager, you’ll find information about the responsibilities you have for particular issues.

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