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Environment, Social and Governance at Serco

As a partner to governments around the world it is important that the citizens we serve have trust in us.  We build this by behaving with integrity and living our Values.  By showcasing our integrity and values, we can foster sustainable business growth for our investors and offer competitive, more reliable returns. For these reasons we have ESG as a defined pillar in our strategy and it remains an important area of focus - whether it’s minimising our impact on the environment, engaging with colleagues and supporting local communities, strengthening relationships with customers or enhancing transparency in the boardroom.

Managing these issues and taking them seriously is something we have been doing for a long time in our efforts to be the best-managed business in our sector.

We have been committed to delivering and communicating our position and performance across ESG criteria for many years. We are always working to expand and deepen our disclosure whilst strengthening our transparency, not just in our Annual Report, but through our evolving online resources which includes our full ESG report. Our 2022 ESG report is the 20th report on corporate responsibility and ESG that we have published – the first was in 2003.

Explore our progress

"Our purpose is to be a trusted partner of governments, delivering superb public services that transform outcomes and make a positive difference for our fellow citizens. We focus our ESG commitments and agenda to support the delivery of this, ensuring we address the ESG issues that are material to us and important to our stakeholders. This is a journey, but one we have been travelling for many years."

Mark Irwin, Chief Executive Officer