Delivering for our communities.
Serco operates over 650+ contracts in communities across the geographies in which we operate, employing colleagues from the local community. As a local employer we recognise that our colleagues represent, and are passionate about contributing to, their local communities.
Across our diverse teams and operations, we take an active role in initiatives and partnerships that make a positive impact, while supporting and sponsoring causes that reflect our Values.
Contributing to our communities through volunteering
We support our colleagues to volunteer their time and skills in their communities. In 2025, 9,802 hours have been given in volunteering time with an estimated value of over £200,000. Highlights include:
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We selected 10 charities from those that our employees had volunteered with in 2025 to receive a £500 donation, further amplifying the value of our colleague volunteering. Including nationally recognisable charities such as the RAF Benevolent Fund as well as key impact partner organisations such as Key4Life.
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Supported child literacy through our partnership with Chapter One and the Children’s Book Project in the UK. Through collection campaigns and funding the insurance costs of the charity’s fleet of vans for 2025, we have supported the distribution of books to schools.
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In North America, the SercoVets colleague network collected toys for the Marine Corps Toys for Tots Foundation.
Serco People Fund
The Serco People Fund is an independent charity providing grants to current and retired Serco colleagues and their families when they face extraordinary financial challenges. In 2025, the People Fund has made a remarkable impact, including:
- over £550k of grant funding;
- over 340 colleagues and their families supported through tough times; and
- over 30 colleagues supported with their mental health.
Example grants provided in 2025
A colleague in the Middle East gained support to help cover medical costs for their newborn baby who required immediate surgery.
A colleague in the UK was granted a deposit and first month’s rent on a new house to help them and their two children escape an abusive situation.
Serco Foundation
The Serco Foundation is a charitable trust working to support vulnerable citizens and enhance public service outcomes by sponsoring associated causes internationally. Applications are sponsored by a Serco colleague and include opportunities for colleagues to become involved through practical volunteering, sharing skills and expertise, use of Serco assets and more.
Example support provided in 2025
Support has helped ongoing partnerships with organisations aligned to priority impact areas including SSAFA (the UK armed forces charity), supporting veterans in the criminal justice system, Standing Tall, tackling homelessness, and Envision, promoting social mobility for under-represented young people. Support for other key priorities included:
- Local community - £214k
- Schools, education and young people - £183k
- Domestic abuse support - £74k
- Employment support - £59k
Explore our ESG framework
People
Building the capability and culture that enables performance
Place
Helping our communities to thrive
Planet
Transitioning our business to Net Zero
Enabling engagement activities
Governance
Our responsible business foundations